Sr.Process Associate

Hello go-getter

We know that a business only thrives if our people arethriving. That’s why we always put our people first. Our global and diverseteam would be happy to support you and challenge you to grow in many ways. Whoknows where our joint journey will take you?

You’ll make an impact by:

Review open accounts for collection efforts and preparethe necessary templates and trackers for the collection’s initiative. Make outbound collection calls and/or correspondence forstrategic accounts in a professional manner while keeping and improvingcustomer relation in a fast-paced goal-oriented collections department. Reduce delinquency for assigned strategic accounts. Effectively track, report and resolve all outstandingdisputed items. Ensurecash receipts are applied to the customer account by liasioning with the cashapplication team. Establishand maintain effective and cooperative working relationships with commercials,sales, technical and project teams. Perform other assigned tasks and duties necessary tosupport the Cash Collections Department. Participate in team planning meetings. Meet defined department goals and activity metrics. Provide guidance and training for junior creditcontrollers. Identify issues attributing to account delinquency anddiscuss them with Business Unit commercials on a regular basis. Weekly and monthly reporting to direct supervisor asinstructed by him/her. Monthly Delinquency notices (Dunning Letters). Participate on process improvement projects.

You’ll win us over by:

2-3 years of Collections Experience. In-depth Collection knowledge. Commitment to excellent customer service. General Accounting Principles knowledge. Strong attention to detail, goal oriented. Thrives in a team environment. Good customer relationship skills to manage a variety ofcustomer interactions. Excellent communication (written and verbal) in English. Good in MS Excel, MS Word & MS PowerPoint. Knowledge of Accounts Receivables, Billing andCollections procedures. Proficiency using SAP, MS Office pack to create teamlevel and process level reports.

Create a better #TomorrowWithUs 

We value your unique identity andperspective and are fully committed to providing equitable opportunities andbuilding a workplace that reflects the diversity of society. Come bring yourauthentic self and create a better tomorrow with us.

Protecting the environment, conservingour natural resources, fostering the health and performance of our people aswell as safeguarding their working conditions are core to our social andbusiness commitment at Siemens. They are an integral part of our BusinessConduct Guidelines and our corporate strategy.

This role is based in Bangalore. But you’ll also get tovisit other locations in India and globe, so you’ll need to go where thisjourney takes you. In return, you’ll get the chance to work with teamsimpacting entire cities, countries and the shape of things to come. We’reSiemens. A collection of over 379,000 minds building the future, one day at atime in over 200 countries.

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