Global Finance Accounts Receivable Associate

Who is ERM? ERM is a leading global sustainability consulting firm, committed for nearly 50 years to helping organizations navigate complex environmental, social, and governance (ESG) challenges. We bring together a diverse and inclusive community of experts across regions and disciplines, providing a truly multicultural environment that fosters collaboration, professional growth, and meaningful global exposure. As a people-first organization, ERM values well-being, career development, and the power of collective expertise to drive sustainable impact for our clients—and the planet.Introducing our new Global Delivery Centre (GDC) Our Global Delivery Centre (GDC) in India is a unified platform designed to deliver high-value services and solutions to ERM’s global clientele. By centralizing key business and consulting functions, we streamline operations, optimize service delivery, and enable our teams to focus on what matters most—advising clients on sustainability challenges with agility and innovation. Through the GDC, you will collaborate with international teams, leverage emerging technologies, and further enhance ERM’s commitment to excellence—amplifying our shared mission to make a lasting, positive impact. ERM is the world’s largest global pure-play sustainability consultancy, with more than 50 years of market leadership. ERM uses its unique combination of technical depth and commercial acumen to partner with the world’s leading organizations, creating innovative solutions to sustainability challenges, and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. With over 8,000+ employees worldwide operating from 170+ offices in 40 countries, ERM is unmatched in its ability to operationalize sustainability across the business lifecycle and at all levels of an organization, which we call our boots to boardroom approach. Backed by KKR, one of the largest private market investors, and informed by deep sector and technical expertise, ERM deploys proven, integrated approaches that meet our clients’ most pressing sustainability needs and address day-to-day EHS and ESG imperatives. The ERM Foundation was established in 1995 to enable ERM and its employees to provide funding and professional support for non-profit organizations and social enterprises that share our commitment to creating a more sustainable and equitable world. We work in partnership with organizations at the intersection of biodiversity protection, climate action and supporting sustainable livelihoods in order to create a lasting impact. The Accounts Receivable (AR) team at ERM is a function that resides within the Finance Department, responsible for closely partnering with client AP teams, ERM consultant teams, and other ERM Finance to ensure timely and accurate reconciliation, processing, and collection of project invoices. This highly critical team ensures quality in cash flow management for ERM to achieve its financial objectives, including DSO. ERM is seeking an Accounts Receivable Associate, who will fulfill the day-to-day collection activities of progressing invoices through invoice life cycle from confirmation of receipt to payment. Responsibilities include (but not limited to): Apply skip tracing methods to obtain client AP contact information Utilize prioritization list to conduct client reach outs via email, phone, and portal Actively document information provided from client reach outs, including invoice stage, any issues, and payment dates on team shared AR report Partner with client AP to uncover root cause of potential issues to resolve and obtain payment Escalate invoices that get stuck in invoice life cycle or become delinquent to AR leadership, other Finance leadership, and/or project teams for support Manage queue assignments including write offs, statement of accounts, payment history reports, and credit invoices Meet individual and team performance KPIs, including DSO Ensure compliance to ERM policies and procedures Skills Needed: Ability to communicate effectively and professionally with both internal and external customers, across all levels and functions Ability to work with minimal direction and in a highly collaborative manner to meet required deadlines and perform all necessary tasks Strong organizational skills and attention to detail to prioritize tasks effectively and complete them accurately Highly motivated with strong work ethic to own and drive tasks to full resolution Strong computer skills, including Excel Requirements: A degree in commerce (B.Com) or (M.Com) or equivalent. Additional courses or certifications in accounting or finance can be beneficial. Three to five years accounts receivable experience, professional services experience preferred Ability to work 2nd shift