Deputy Manger

About us
ACUMEN is committed to helping globally-ambitious university and education partners enter, explore and expand in South Asia, South East Asia, and beyond. We offer a dedicated range of services to drive recruitment, student enrolment, develop strategic partnerships, and research collaboration. As a result, we act as an extension of your brand, by connecting you with the world’s best students, utilizing strategic international education opportunities, understanding your ideal market through research and insights, and help mitigate any risks along the way. We operate in over 20 countries, with more than 250 industry practitioners with deep local knowledge and global expertise. We help navigate a competitive education landscape from end to end, while always prioritising your success.
We all need an edge in today’s competitive international education market. What worked for you in the past won’t be enough to succeed today. Let us help you reach your international student recruitment goals, find the right partners, understand your ideal market with insights, and launch new global initiatives.
Our track record speaks for itself – one out of five Indian students studying in the UK is an Acumen student, as is one out of every four Nepalese students. We deliver excellence throughout Asia and beyond. We know what you need to thrive, not only today but in the future. With Acumen as your internationalisation partner, we help you navigate the entire journey from start to finish, we’re there every step of the way.
Our Approach
Bringing innovation to the education market.
From our origins in India to our diverse, global education service across Asia and beyond, our approach has always been to give organisational leaders precisely what they need. Guidance and expertise through their internationalisation journey that they can trust.
Our end-to-end approach empowers universities, educational institutions, and organisations to take their first steps onto the global stage. We're here every step of the way to provide the recommendations and resources needed to achieve positive results.
Since our story began in 2008 under the Sannam S4 Group umbrella, Acumen, the most-trusted name in the education sector, is focussed on providing valuable market insight, guidance, and internationalisation to our clients. Our unique understanding, people-first approach and student-focussed insights have made us an invaluable partner for education institutions and organisations in every corner of the globe.
We take the globalisation of education institutions and organisations to the next level, never losing sight of what's important. Our people and partners.
What are we seeking?
As Sannam S4 continues to grow, we intend to evolve the delivery of our service to the education sector (largely focused on Higher Education clients). A relentless focus on customer service, efficiency, discipline and planning ahead of growth is going to be critical for the business achieving its ambitious plans. We seek talent who are excited by a growth story, enjoy problem solving in an ambiguous and dynamic environment.
Our partners and stakeholders
Sannam S4 places tremendous value on its strategic partnerships and close affiliations with respected organisations which include a formal Strategic Partnership with the U.S. International Trade Administration (ITA) U.S. Department of Commerce, the UK Department for International Trade (DIT) and close working relations with the governments of Australia, New Zealand, Canada and Ireland. We work very closely with the Embassy of India in Washington D.C. and with the federal and state government(s) in India.
Sannam S4 leads and collaborates in thought leadership and policy discussions via close working relationships with the U.S. India Strategic Partnership Forum (USISPF) and the U.S. India Business Council (USIBC), American Chamber of Commerce in India (AMCHAM), British Business Group (BBG), Federation of Indian Chambers of Commerce and Industry (FICCI) and the Confederation of Indian Industry (CII) amongst others. We will be seeking to develop deep linkages with similar organisations based in South East Asia.
Role Summary
As the Global Deputy Manager of Learning and Development, you will play a pivotal role in designing, implementing, and managing comprehensive learning and development programmes for our employees across the globe.
You will support/lead cross-functional collaboration to identify learning needs, support in designing and effective implementation of learning programmes to address the identified needs.
Your role is critical in ensuring seamless functioning of our in-house learning management system, and also support in developing and improving the platform.
RESPONSIBILITIES
Training Needs Analysis:
Learning Needs Assessment to help design learning journeys that are of relevance and make maximum impact
Program Design and Development:
Work with Subject Matter Experts to design and develop content in the form of e-learning/PPT which ties back to the TNA. (knowledge of e-learning authoring tool is a plus) that cater to diverse learning styles.
Implementation and Facilitation:
Support the execution of strategic developments to drive learning initiatives successfully.
Oversee the successful implementation of learning initiatives, ensuring seamless delivery and participant engagement.
Deliver in-person and virtual training sessions.
Reporting & Assessment
Maintain reports to support delivery and measure impact
Drive and Encourage feedback from participants and stakeholders to continuously improve.
Vendor Management
Drive efficient delivery through the empanelled vendors
Support in new vendor identification, strategic advantage and comparisons
Qualifications & Preferred Skills:
Bachelor's degree in Human Resources, Organizational Development, Education, or a related field.
Proven experience of 5+ years in designing and delivering effective learning and development programs.
Knowledge of e-learning authoring tools is a plus
Excellent communication and presentation skills, both written and verbal.
A go-getter with ability to collaborate effectively with diverse teams and stakeholders.
Familiarity with learning management systems and other learning technologies.
Certification in training and development or related fields is a plus.

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