Service max

1 week ago


Noida, India Birlasoft Full time

About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.


About the Job:

Servicemax field service

Integration with SAP

Servicemax administrator/developer with understanding of Force.com, SFDC/SERVICEMAX/ FIELD service/ADMINTRATOR, VISUAL FORCE, JAVA,


Title : Lead Consultant


Experience Required - 6-8 Relevant years. less than/greater than experience profiles will consider as screen reject.

Location : Pan India

Notice Period – 0-30 Days .

Mode – Hybrid (3 days are mandatory)


Educational Background: • BE, B. Tech. or MCA/MS (Comp Sc.) from reputed institute


Key Responsibilities:

Servicemax administrator/developer with understanding of Force.com, SFDC/SERVICEMAX/ FIELD service/ADMINTRATOR, VISUAL FORCE, JAVA,

Installation of apps and app exchange

Experience on Workflows, Validation Rules, Approval Process, Profiles, Roles, and Page

Layouts, Email Services & Reports to drive a key business decision.

Experience on developing Apex Classes, Triggers, writing Workflows, Approval Process,

Process Builder.

Integration with ERP (SAP and other system)

Experience on designing and implementing organization wide Data Management by

securing and sharing data access.

Good Exposure and ability to work on change sets, Data loader.

Experienced in ServiceMax User Management, Profile configuration, Organization Wide

& Group Wide Settings.

Experienced in loading master data like Service Teams, Skills, Associating Expertise.

Strong experience in customization like Dispatch Console Configuration, DC Field update,

SFM Wizards, SFM Transactions, SFM Custom Actions.

Strong experience in Generating Service Reports and Service Quotes.

Consult and assist end users with data mapping activities in support of integration with SAP system

SDD, confifuration documents

Admin activities -

Servicemax admin related to Servicemax objects

Servicemax config related to all Servicemax objects including work ord management, case management, service flow manager, dispatch console, mobile configuration, mfl/fsa/mobile apps, parts request etc

tracking user login history and adoption matrics



Mandatory Skills Required:

Good Exposure and ability to work on change sets, Data loader.

Experienced in ServiceMax User Management, Profile configuration, Organization Wide

& Group Wide Settings.

Experienced in loading master data like Service Teams, Skills, Associating Expertise.

Strong experience in customization like Dispatch Console Configuration, DC Field update,

SFM Wizards, SFM Transactions, SFM Custom Actions.


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