Student Application Support

3 days ago

Pune, India Globestar Edutech Pvt. Ltd - TNI Career Counselling | Globestar Consulting Services Full time
Location: Pune & Mumbai (On-site) Company: Globestar Consulting Services Type: Full-time

About Us


Globestar Edutech is a global education services company that empowers individuals and institutions through innovative education solutions, international collaborations, and strategic interventions. Our mission is to transform education by offering academic audits, teacher recruitment and training, international alliances, college counseling, and placement services.


Position Summary:

We are seeking a dedicated Education & Career Guidance Specialist to manage university application processes, mentor students, and maintain strong client relationships. This role combines operational excellence, personalized mentoring, and client-focused collaboration to ensure seamless education and career journeys for students and exceptional service for institutional partners.


Key Responsibilities

University Application & Process Management:
  • Oversee end-to-end university application workflows, ensuring timely submissions and updates.
  • Coordinate with students, universities, and internal teams to maintain smooth processes.
  • Guide students with application tools such as UCAS or Common App.
Student Guidance & Mentoring:
  • Offer one-on-one mentoring sessions to address academic, personal, and career-related concerns.
  • Assist students in identifying their strengths, setting goals, and creating actionable plans to achieve them.
  • Conduct workshops and sessions focused on skill development, including soft skills, resume building, SOP/LOR writing, and interview preparation.
Client Relationship Management:
  • Serve as a primary point of contact for students and institutional clients, addressing inquiries and providing support.
  • Collect feedback to improve processes and enhance satisfaction.
  • Conduct training sessions for clients on application processes and tools.
Data Integrity & Reporting:
  • Maintain accurate data records and create reports on application status and client interactions.
  • Analyze metrics to identify areas for improvement in operations.
Collaboration & Optimization:
  • Work closely with academic advisors, parents, and external stakeholders to ensure students receive comprehensive support.
  • Continuously identify and implement process improvements in workflows and client interactions.

Qualifications

  • Bachelor’s degree in education, psychology, or a related field.
  • Minimum 2 years of experience in university application management, student mentoring, or client relations.
  • Strong interpersonal, organizational, and problem-solving skills.
  • Fluency in English (mandatory).

Preferred Skills

  • Familiarity with application platforms like Common App and UCAS.
  • Knowledge of CRM systems and counseling frameworks.
  • Experience in preparing students for international university applications.
  • Ability to empathize and build rapport with students from diverse backgrounds.


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