Junior MIS

1 month ago

bangalore, India VCATCH Full time

Company Overview


VCATCH is a leading company in the BPO industry, specializing in Six-Sigma standards. With decades of experience, our core management team has expanded our services to various industries such as Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders. We pride ourselves on providing cost-effective call center services in Bangalore, utilizing state-of-the-art technology and infrastructure to help our clients achieve growth in their ROI.


Job Overview


We are seeking a Junior MIS to join our team at VCATCH. As a Junior MIS, you will be responsible for assisting in the management and analysis of data to support operational decision-making. This is a full-time position based in Bangalore, Karnataka, India, with a salary range of competitive based on qualifications and experience.


Qualifications and Skills


  • 1 to 3 years of experience in a similar role, preferably in a BPO or related industry.
  • Proficiency in data analysis tools and techniques such as Excel.
  • Strong analytical and problem-solving skills with the ability to make data-driven decisions.
  • Excellent attention to detail and accuracy in data analysis and reporting.
  • Good communication and interpersonal skills to effectively collaborate with team members.
  • Ability to handle WhatsApp chats to help resolve the issues of the customers.
  • Prior experience in a fintech industry is a plus.


Roles and Responsibilities


  • Assist in the collection, analysis, and interpretation of data related to the company's operational activities.
  • Support the development and maintenance of MIS reports, dashboards, and data visualization tools.
  • Conduct data quality checks and ensure data accuracy and integrity.
  • Assist in identifying trends, patterns, and areas for improvement based on data analysis.
  • Collaborate with cross-functional teams to gather data requirements and provide insights to drive operational efficiency.
  • Assist in identifying and implementing process improvements to optimize data management and reporting.
  • Stay up-to-date with emerging trends and technologies in data analytics and MIS reporting.





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