Senior Human Resources Specialist

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. Senior HR Specialist – Total Rewards We are seeking a Senior HR Specialist – Total Rewards to join our growing global HR team. This role will play a critical part in shaping and executing ZS’s compensation and benefits strategy, ensuring that our programs are competitive, equitable, and aligned with business priorities. You will partner closely with HR Business Partners, corporate functions, and business leaders to deliver data-driven insights and innovative solutions that attract, retain, and motivate top talent. This position requires a balance of strategic perspective and hands-on execution, strong analytical skills, and the ability to influence across a global, matrixed environment. What you’ll do Compensation Strategy & Design Drive key compensation initiatives, including market benchmarking, pay equity analysis, salary structure design, and incentive plan management. Lead and support bi-annual compensation cycles (merit and bonus), ensuring accuracy, process efficiency, and alignment with firmwide principles. Partner with HR and leadership to provide expert consultation on complex compensation matters, including job evaluations, promotions, and retention actions. Analyze and present compensation insights, trends, and recommendations to senior stakeholders to guide decision-making. Benefits & Wellbeing Support the design, evaluation, and administration of employee benefits programs, including health, insurance, and wellness offerings. Collaborate with vendors and brokers on renewals, benchmarking, and cost analyses to ensure competitiveness and employee satisfaction. Contribute to global benefits harmonization efforts and wellbeing initiatives that align with ZS’s employee experience priorities. Cross-Functional Collaboration & Systems Partner with Finance, Legal, IT, and Marcomms to ensure compliance, data integrity, and consistent execution of Total Rewards programs. Maintain strong knowledge of the Human Capital Management (HCM) system (SAP SuccessFactors) to analyze, interpret, and process compensation-related data accurately. Continuously enhance tools, dashboards, and reporting models to drive operational scalability and insight-based decisions. Leadership & Collaboration Act as a trusted advisor and thought partner to HR and business leaders on compensation and benefits strategy. Mentor and guide junior team members, sharing best practices and supporting their professional development. Champion continuous improvement and innovation in Total Rewards processes and governance. What you’ll bring Bachelor’s degree required; Master’s degree preferred in a relevant field 8+ years of progressive experience in compensation and benefits, with demonstrated impact in a global or professional services organization Deep understanding of India’s compensation and benefits landscape, including market practices, statutory requirements and evolving HR trends Proven ability to influence and advise senior stakeholders using data and storytelling. Strong analytic skills/comfort in data analysis, including advanced MS Excel modeling & data manipulation skills and ability to manage reports & dashboards. Excellent communication and presentation skills (verbal and written), with the ability to translate complex data into actionable insights. High attention to detail and a commitment to data accuracy and confidentiality. Global compensation experience and/or experience in a professional services or tech environment strongly preferred. Strong experience with HCM systems (SAP SuccessFactors) and compensation planning tools. Professional certifications such as CCP, PHR, or SHRM-CP are a plus. Fluency in English Client-first mentality Intense work ethic Collaborative spirit and problem-solving approach  How you’ll grow: Cross-functional skills development & custom learning pathways Milestone training programs aligned to career progression opportunities Internal mobility paths that empower growth via s-curves, individual contribution and role expansions Hybrid working model: ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.