Senior System Engineer

2 weeks ago

Noida, India Bold Technology Systems Private Limited Full time

Role :

To assist with intelligence gathering, source device identification and registration, and validation of security log flows within a BOLD. Will be responsible for the planning and engineering of an organization's systems infrastructure. Communicate and interact with the other team members or colleagues to ensure coordination and cross-training. Maintaining Assets through Asset Management Tools. Should be working with Infrastructure team and providing support to internal team and server support.

WHAT ARE YOUR RESPONSIBILITIES :

  • Serve as the First-line support for IT infrastructure and systems.
  • Troubleshoot IT resources problem and determine require curse of action to fix it.
  • Maintain assets inventory (hardware/software), warranties and equipment repairs history.
  • Provide support to end users with their IT System challenges
  • Configure Laptop / Desktop devices with required software for new joiners
  • Responsible for assisting with software upgrades/updates/migration including OS, Tools and applications updates.
  • Install, deploy, manage & troubleshoot anti-virus/anti-malware software to prevent virus infections
  • Monitoring servers, networks, and security operations.
  • Coordinate problem tracking and resolution across multiple disciplines of hardware, networking, application and system software with teams in those disciplines.
  • Available and flexible to cover NOC days and on call basis.
  • Monitoring alarms-analyze, repair, dispatch.
  • Report servers, network, and systems performance metrics.
  • Coordinate facility visits with third party technical personnel.
Support and maintain monitoring and reporting tools such as but not limited to :
  • Jira
  • Power Admin
  • Pindom
  • Nagios
  • Work closely with all technical service teams to implement strategies that will increase reliability, availability, and service uptime.
WHAT MAKES YOU A GOOD FIT FOR THIS ROLE :
  • Experienced with IP Address Management, routers, switches and firewall, (LAN and WAN).
  • Hands on experience with Active Directory / Domain Comptroller, DNS, DHCP
  • Having good exposure in VLAN, Trunking, NsLookup, traceroute & Intervlan.
  • Familiarity with Internet/web based applications
  • Capable of identify, troubleshoot or escalate a wide range of OS problems
  • Familiar with Apple IOS
  • Knowledge and experience working on IIS Servers is a must
  • Experience in documenting processes, escalation management, trouble ticket initiation and tracking and excellent problem data gathering skills.

(ref:hirist.tech)

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