Voice Communication Systems Specialist

3 weeks ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time
Job Overview

Tata Consultancy Services seeks an experienced Voice Communication Systems Specialist to join our team.

Key Responsibilities:
  • System Design and Deployment: Collaborate with IT professionals to design, deploy, and maintain voice communication systems that meet industry standards for high availability and quality of service.
  • Issue Troubleshooting: Identify and resolve technical issues related to Avaya, CISCO, MS Teams products, including UCCE, SIP, TPMS, and IP Telephony.
  • Security Measures: Implement security measures to protect voice communication systems from unauthorized access and ensure compliance with relevant regulations.
  • Collaboration and Integration: Work with network engineers, system administrators, and security experts to integrate voice communication systems into the overall network infrastructure.
  • Maintenance and Upgrades: Perform routine maintenance tasks, apply software updates, and upgrade hardware components to optimize voice communication system performance.
  • Documentation and Support: Create and maintain documentation for voice network configurations, procedures, and troubleshooting guides, while providing support to end-users.
  • Capacity Planning: Analyze voice network traffic to anticipate capacity requirements and plan for future expansion.

This rotational shift position requires 24x7 support and demands a strong ability to work in a fast-paced environment.



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