Technical Project Manager(Trial Interactive)

4 weeks ago

pune, India TransPerfect Full time
OVERVIEW
As a global leader in Translations, Life Sciences Consulting, and eTMF, TransPerfect helps life sciences
companies manage, track, and execute clinical trials. Technical Project Managers provide implementation project
and technical leadership to customer deployments, as well as integrations, migrations/transfers, upgrades,
validations, and product rollout. They assist in the documentation of project plans, customer requirements and
plans, configurations, user acceptance tests, and customer-facing validation deliverables. Strong teamwork and
collaboration with professional services, client and project management, solutions engineering, support, and
product management is required to be effective in this role.
DESCRIPTION
Manage the planning, implementation and delivery of Trial Interactive products and solution offerings
Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope
Consult with customers to identify, design and implement solutions
Work with both operations and technical teams on tracking, keeping, and owning the deliverables for
Integrations, Migrations, Transfers, and software Validations
Communicate with technical professionals and senior executives and proactively offer solutions to improve
their workflow through the life cycle of the project
Work closely with managers and staff to ensure proper allocation of resources based on deadlines
Serve as a liaison between IT and various teams to drive projects and report out status and updates
Create and maintain project plans and other administrative tasks associated with customer implementations
Consult with users, management and vendors to assess computing needs and system requirements
Evaluate proposals to assess project feasibility and requirements
Establish strong working relationship with customers (current and prospective) to define new implementation
service needs and wants
Participate in sales efforts from a technical services perspective including but not limited to attending bid
defenses, KOM, retrospectives and demonstrations as a subject matter technical and process expert
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
REQUIRED SKILLS
Excellent analytic and problem-solving skills, knowledge of technology, and excellent verbal and written
communication skills
Ability to interface with technical employees and senior executives
Good problem-solving skills and ability to work well under pressure and meet tight deadlines
Good verbal and written communication skills, attention to detail and interpersonal skills
Ability to convey technical processes and terminology into easy to understand language
Ability to understand the work required and perform work breakdown structure to develop a project plan
Computer literacy, to include PowerPoint, Word, Excel and Outlook and other applications and tools
REQUIRED EXPERIENCE AND QUALIFICATIONS
Minimum bachelor’s degree or equivalent in work experience, preferably in a technical field such as computer
science, computer engineering or related field
Minimum 3-5 years of experience in technical project management, support services or client services driving
implementations in a fast-paced environment – preferably high tech

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