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IT Engineer

4 weeks ago

Ernakulam, India SFO Technologies Full time

Key Responsibilities:

  • Provide desktop/laptop support and resolve hardware/software issues.
  • Install, configure, and troubleshoot IT systems (laptops, printers, networks).
  • Assist in maintaining DC,servers, networks, and security systems.
  • Monitor system performance and ensure reliability and availability.
  • Respond to user queries via ticketing/email/phone.
  • Maintain asset inventory and documentation.
  • Support IT team in project deployments and upgrades.

Qualifications & Skills:

  • Diploma/Degree in Computer Science, IT, or related field.
  • 02 years of relevant experience in IT support.
  • Good understanding of Windows OS, networking, and basic server knowledge.
  • Strong communication and problem-solving skills.
  • Ability to work independently and in a team environment.

Preferred Certifications:

  • CompTIA A+, Microsoft MCP/MCSA, or similar

LOCATION - ERNAKULAM