Pega Decision Management

1 week ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time
Dear Aspirants

WE are hiring for Pega Decision Management Role (SENIOR DEVELOPER) Location: CHENNAI Experience Range from 6 to 12 years only

Responsibilities:

Pega CDH Implementation: Manage the design and implementation of Pega CDH solutions that enable real-time decision-making and personalization across customer touchpoints. 2. Requirements Gathering: Work closely with business stakeholders to gather and analyze requirements for personalized customer interactions and decision-making strategies. 3. Rule-Based Logic: Develop, configure, and maintain decision rules, strategies, and decision data within the Pega CDH platform. 4. Integration: Integrate Pega CDH with other systems and data sources to ensure seamless data flow and access to relevant customer information. 5. Testing and Quality Assurance: Conduct testing, quality assurance, and debugging of Pega CDH solutions to ensure they perform optimally and meet business requirements. 6. Performance Optimization: Identify areas for performance improvement and optimize Pega CDH configurations for maximum efficiency. 7. Documentation: Create and maintain documentation related to Pega CDH configurations, decisioning logic, and best practices. 8. Training and Knowledge Sharing: Provide training and knowledge transfer to team members and end-users to ensure effective use of Pega CDH. 9. Troubleshooting: Diagnose and resolve issues related to Pega CDH implementations and provide timely support.

Qualifications:

- Pega Certified Decisioning Consultant (PCDC) certification - Proven experience in working, designing and implementing Pega CDH solutions in a similar role. - Strong understanding of decisioning concepts, rules, and strategies within the Pega platform. - Proficiency in Pega tools, including Pega Decisioning, Pega Marketing, and Pega Customer Service. - Excellent problem-solving and analytical skills. - Strong communication and collaboration abilities. - Ability to work effectively in a cross-functional team environment. - Knowledge of data integration and familiarity with CRM systems is advantageous.

Interested candidates can share me your updated Resume

Thanks Hymavathi D Talent Acquisition Group Tata Consultancy Services


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