Inbound voice process

5 days ago

Chennai, India Neurealm Full time

Hi Team ,

We are looking for Customer Care Executive , you will be responsible for delivering outstanding customer service to customers

Job Details

Work Experience :1- 5 yrs

Inbound calls

Pure night shifts - 6:30 pm - 3:30 am

only Female candidates

Responsibility

  • Manage a high volume of inbound and outbound calls in a timely manner
  • Follow communication scripts when handling various scenarios
  • Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives
  • Meet individual and team qualitative and quantitative performance targets

Please forward your profile to

current CTC:

Expected CTC:

Notice period:

Total Experience:

Relevant Experience:

Availability to work on nightshifts:6:30 pm - 3;30 pm

Thanks

Ramya

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