Engineer - Technical Service

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance, and protect their brand.We offer the most complete range of market-leading marking and coding systems along with software, services, and consumable solutions so you can streamline all your printing needs from one supplier.The RoleThe Technical Service Engineer is responsible for performing on-site installation, maintenance, service repair and support for Markem-Imaje products and services.What you will do:• The engineer must provide onsite service and customer support study different type of packaging machines and site readiness for printer installation. Conduct onsite (online) printer trial Perform on-site product installation on customer premises.• He shall be responsible for on- site services such as Installation & Maintenance of Markem products to ensure maximum up-time and customer satisfaction. He needs to meet service & spares budget for assigned geographical territory.• Job requires travelling to manufacturing facilities of Markem customersWhat you need to have:• The engineer must have 3 - 5 years of hands-on experience in onsite service and customer support of capital goods relating to industrial automation.• He must be Graduate with Degree in Electrical/Electronics/ BSc (maths/Physics) with at least 60% marks from reputed college. Good organizational skills and ability to set priorities and manage time effectively.• Good level of customer relationship management skills.• Candidates applying for this position must have own vehicle that can be used for businesstravel purpose.You’ll only be the right candidate if you are aligned to our values and culture:• Collaborative entrepreneurial spirit• Winning through customers• High ethical standards, openness, and trust• Expectations for results• Respect and value people Work Arrangement : Hybrid Pay Range: - (per hour / annually) (Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.) (Commission Eligible: This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan.) (Other Compensation: This position is eligible to earn other compensation in the form of (XX), as governed by applicable plan documents and policies.) We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. (Internal Note - Only use the following benefits paragraph for positions being offered a full benefits package. For positions not being offered a full benefits package, consult with Dover HR Operations and Dover Legal on the proper benefits information to post) Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including ((XX) paid holidays per calendar year,) (paid vacation days beginning at (XX) hours annually,) ((XX) paid sick leave hours annually or as provided under state and local paid sick leave laws,) (paid time off beginning at (XX) hours annually); (insert Corporate or OpCo specific benefits e.g., tuition assistance;) ; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function : Customer Service