Current jobs related to Cloud Support Engineer - bangalore - AWS India - Karnataka - D11
-
Cloud Support Engineer
3 weeks ago
bangalore, India AWS India - Karnataka Full timeAmazon Web Services is the market leader and technology forerunner in the Cloud business.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a member of the AWS Support team you...
-
Cloud Support Engineer
1 week ago
bangalore, India AWS India - Karnataka Full timeAmazon Web Services is the market leader and technology forerunner in the Cloud business.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a member of the AWS Support team you...
-
Prisma Cloud
1 week ago
bangalore, India Tranzeal Incorporated Full timeHi Everyone, One of our Direct client is Hiring Prisma Cloud - Technical Support Engineer in Bengaluru, Karnataka, India. If anyone is interested, please share your resume. Job Title: Prisma Cloud - Technical Support Engineer Location: Bengaluru, Karnataka, India - Onsite/Hybrid Job Description Provide technical services around Prisma Cloud...
-
Prisma Cloud
3 weeks ago
bangalore, India Tranzeal Incorporated Full timeHi Everyone,One of our Direct client is Hiring Prisma Cloud - Technical Support Engineer in Bengaluru, Karnataka, India. If anyone is interested, please share your resume.Job Title: Prisma Cloud - Technical Support EngineerLocation: Bengaluru, Karnataka, India - Onsite/HybridJob DescriptionProvide technical services around Prisma Cloud technologies,...
-
Java Software Engineer
1 week ago
bangalore, India Cloud Raptor Full timeAbout us: Agiro & Cloud Raptor are Australia’s fastest growing and dynamic Cloud Service advisory partners. With global big 4 consulting DNA our key focus is to bring cool world class leading Cloud solutions and a customer experience that is second to none – experience & people are at the heart of everything we do! We’re currently working with several...
-
Prisma Cloud
1 week ago
bangalore, India Tranzeal Incorporated Full timeHi Everyone,One of our Direct client is Hiring Prisma Cloud - Technical Support Engineer in Bengaluru, Karnataka, India. If anyone is interested, please share your resume.Job Title: Prisma Cloud - Technical Support EngineerLocation: Bengaluru, Karnataka, India - Onsite/HybridJob DescriptionProvide technical services around Prisma Cloud technologies,...
-
Java Software Engineer
2 weeks ago
bangalore, India Cloud Raptor Full timeAbout us:Agiro & Cloud Raptor are Australia’s fastest growing and dynamic Cloud Service advisory partners. With global big 4 consulting DNA our key focus is to bring cool world class leading Cloud solutions and a customer experience that is second to none – experience & people are at the heart of everything we do!We’re currently working with several...
-
Cloud Support Engineer
3 weeks ago
bangalore, India BETSOL Full timeDescription :Roles & Responsibilities:• CSE will be responsible to monitor the Cloud Infrastructure and respond to any issues. • Expected to learn DevOps Skills on work • Responsible to provide timely and effective resolutions to the customer tickets.• Responsible to Interact with Dev Team to coordinate on the customer tickets.•...
-
Cloud Support Engineer
1 week ago
bangalore, India BETSOL Full timeDescription : Roles & Responsibilities: • CSE will be responsible to monitor the Cloud Infrastructure and respond to any issues. • Expected to learn DevOps Skills on work • Responsible to provide timely and effective resolutions to the customer tickets. • Responsible to Interact with Dev Team to coordinate on the customer tickets. •...
-
Java Software Engineer
1 week ago
bangalore, India Cloud Raptor Full timeAbout us: Agiro & Cloud Raptor are Australia’s fastest growing and dynamic Cloud Service advisory partners. With global big 4 consulting DNA our key focus is to bring cool world class leading Cloud solutions and a customer experience that is second to none – experience & people are at the heart of everything we do!We’re currently working with several...
-
Java Software Engineer
2 weeks ago
bangalore, India Cloud Raptor Full timeAbout us: Agiro & Cloud Raptor are Australia’s fastest growing and dynamic Cloud Service advisory partners. With global big 4 consulting DNA our key focus is to bring cool world class leading Cloud solutions and a customer experience that is second to none – experience & people are at the heart of everything we do! We’re currently working with...
-
Senior Quality Assurance Automation Engineer
1 week ago
bangalore, India Cloud Raptor Full timeAbout us: Agiro & Cloud Raptor are Australia’s fastest growing and dynamic Cloud Service advisory partners. With global big 4 consulting DNA our key focus is to bring cool world class leading Cloud solutions and a customer experience that is second to none – experience & people are at the heart of everything we do! We’re currently working with...
-
Bangalore, India Cloud Raptor Full timeAbout us: Agiro & Cloud Raptor are Australia’s fastest growing and dynamic Cloud Service advisory partners. With global big 4 consulting DNA our key focus is to bring cool world class leading Cloud solutions and a customer experience that is second to none – experience & people are at the heart of everything we do! We’re currently working with...
-
Senior Quality Assurance Automation Engineer
2 weeks ago
bangalore, India Cloud Raptor Full timeAbout us:Agiro & Cloud Raptor are Australia’s fastest growing and dynamic Cloud Service advisorypartners. With global big 4 consulting DNA our key focus is to bring cool world class leadingCloud solutions and a customer experience that is second to none – experience & people are atthe heart of everything we do!We’re currently working with several...
-
Cloud Engineer
1 week ago
bangalore, India EXL Full timeOverview /Objective: Our Analytics & Engineering Practice is looking for a Cloud Operations Engineer with experience in AWS infrastructure cloud operations, services deployment, monitoring and troubleshooting. The successful candidate will have experience in engineering or support roles with hands-on knowledge of data platforms and services, preferably in...
-
Data Science Engineer
1 day ago
Bangalore, India Banyan Cloud Full timeAbout US Honest Data technologies Pvt Ltd, is a wholly owned subsidiary of Banyan Cloud, USA, the Cyber Security Product Company, headquartered in San Jose, California, USA, owning the SaaS product “Banyan Cloud”, first of its kind Cyber Security CNAP Platform that simplifies the code to cloud security for multi cloud & On-premises environments. ...
-
Cloud Engineer
4 weeks ago
bangalore, India EXL Full timeOverview /Objective:Our Analytics & Engineering Practice is looking for a Cloud Operations Engineer with experience in AWS infrastructure cloud operations, services deployment, monitoring and troubleshooting. The successful candidate will have experience in engineering or support roles with hands-on knowledge of data platforms and services, preferably in an...
-
Cloud Engineer
4 weeks ago
bangalore, India Revature Full timeRole Description: AWS Cloud EngineerExperience: ( 10 to 18 years)SummaryAs an AWS Cloud Engineer you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding...
-
Cloud Engineer
3 weeks ago
bangalore, India SmartStream Technologies Full timeVacancy NameCloud EngineerVacancy ReferenceVN2431Location CountryIndiaLocation CityBangaloreDescriptionRole: Cloud EngineerLocation: BengaluruSmartStream Technologies, a Global Fintech leader is looking to invest in its Internal Support Group with a new Cloud Engineer role. This role will enable the team as we look to migrate our internal virtual...
-
Cloud Engineer
1 week ago
bangalore, India SmartStream Technologies Full timeVacancy NameCloud EngineerVacancy ReferenceVN2431Location CountryIndiaLocation CityBangaloreDescriptionRole: Cloud Engineer Location: Bengaluru SmartStream Technologies, a Global Fintech leader is looking to invest in its Internal Support Group with a new Cloud Engineer role. This role will enable the team as we look to migrate our internal virtual...
Cloud Support Engineer
3 months ago
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?
If you fit the description, you might be the person we are looking for We are a team passionate about cloud computing, and believe that world class support is critical to customer success.
Key job responsibilities
Cloud Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
· Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer and compliance with global AWS standards, practices and policies.
· Career development: We promote advancement opportunities across the organization to help you meet your career goals.
· Training: We have training programs to help you develop the skills required to be successful in your role.
We hire those who are keen to build a career at AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.
· Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
· As we operate on a follow-the-sun model, with Support Engineering sites located globally, there is no after hours on-call or mandated overtime in this role.
The Deployment role supports our services that focus on DevOps technologies, including automation, continuous integration and configuration management.
A day in the life
Every day will bring new and exciting challenges on the job while you:
· Learn and use groundbreaking technologies.
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
· Interact with leading engineers around the world.
· Partner with Amazon teams in India to help reproduce and resolve customer issues.
· Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
· Drive customer communication during critical events.
· Drive projects that improve support-related processes and our customers’ technical support experience.
· Write tutorials, how-to videos, and other technical articles for the developer community.
· Work on critical, highly complex customer problems that may span multiple AWS services
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
BASIC QUALIFICATIONS
- Bachelor’s degree OR equivalent experience in a technical position; Requires minimum of 2+ yrs experience in relevant technical position
- Knowledge/experience in administration and troubleshooting for two (2) or more of the following: DevOps/Deployment, Orchestration Management, and/or Configuration Management
- Knowledge/experience in continuous integration technology (e.g. Chef, Puppet, Docker, Jenkins, Ansible, or related tools).
PREFERRED QUALIFICATIONS
- One or more Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS)
- Scripting or development experience using Python, Node.js/JavaScript, PowerShell or C# (.NET), Ruby, Golang.
- Understand the complete deployment lifecycle from design, build, test, deploy; Experience with Kubernetes or containerization technologies.
- Understanding of hypervisor/virtualization and containerization.
