Associate - Client Relations ( fresher- male candidates)
2 days ago
About the Role:
We are looking for a smart, confident, and outgoing male candidate with 0–2 years of experience for the position of Associate – Client Relations. This is a client-facing role that requires strong communication skills, a logical mindset, and the ability to coordinate effectively between clients and internal teams
Skills and Qualifications
- 0–2 years of experience in a client-facing role, preferably within the software/IT industry.
- Strong verbal and written communication skills.
- Logical thinker with good problem-solving abilities.
- Basic understanding of financial/accounting concepts is a plus.
- Familiarity with Jira, ticketing systems, or other project management tools.
- Organized, proactive, and able to manage multiple responsibilities.
Responsibilities:
- Liaise between clients and software development teams.
- Understand client requirements and support work allocation.
- Manage daily stand-ups and project tasks via Jira.
- Handle client communication through calls, emails, and messaging platforms.
- Lead weekly sprint meetings and manage user stories.
- Oversee the ticketing system and provide client training on new releases
Client Management responsibilities
- Client communication through calls, mails, Whatsapp etc
- User story management
- Weekly sprint meeting with client
- Ticketing system management
- User training based on new releases
Job Type: Full-time
Benefits:
- Leave encashment
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Kochi , Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
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Ernakulam, India Muziris Softech Pvt Ltd Full timeAbout the Role:We are looking for a smart, confident, and outgoing male candidate with 0–2 years of experience for the position of Associate – Client Relations. This is a client-facing role that requires strong communication skills, a logical mindset, and the ability to coordinate effectively between clients and internal teams Skills and Qualifications...
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