Cloud Engineer

2 weeks ago

Greater Bengaluru Area, India Brillio Full time

We are hiring for Azure SQL Database Engineer

Experience level: 1+ to 4 Years

location: Bangalore

Preferred immediate to 15 days joiners

Mode: Hybrid


Azure Sql DB, SQL DB, Azure, Onprem, management experience


JD:

  • Job Summary: We are seeking a dedicated and detail-oriented L1 Database Engineer to join our team.
  • The ideal candidate will be responsible for basic database management tasks, ensuring the smooth operation and maintenance of our database systems.
  • This role involves monitoring, troubleshooting, and supporting various database-related activities to ensure optimal performance and reliability.


Key Responsibilities:

1. Basic Connectivity Issues:

- Investigate and resolve user connection problems.

- Ensure database services are running smoothly.

2. User Account Management:

- Create, delete, or modify user accounts and roles.

- Reset passwords and manage access permissions.

3. Monitoring and Alerts Handling:

- Respond to automated monitoring alerts for performance issues.

- Check for high CPU/memory/disk usage and notify L2/L3 teams if needed.

4. Backup Monitoring: - Ensure scheduled backups are completed successfully.

- Notify the L2 team of any failures or inconsistencies. 5. Basic Query Optimization:

- Identify slow-running queries.

- Provide basic troubleshooting (e.g., missing indexes).

6. Service Restarts:

- Restart database services when non-responsive or encountering failures.

7. Database Space Management:

- Monitor database storage and disk space.

- Notify L2/L3 teams if space thresholds are crossed.

8. Database Status Checks:

- Check the health and availability of databases and server resources.

- Monitor error logs for critical issues.

9. Supporting SOX & HIPAA Audit Requests:

- Assist with SOX and HIPAA audit requests by gathering necessary data.

10. Incident Ticket Handling:

- Triage and escalate complex issues to L2/L3 teams.

- Log issues in the ticketing system.

11. Basic Performance Troubleshooting:

- Investigate basic performance complaints (e.g., slow response times) and escalate if needed.

12. Running Routine Scripts:

- Execute pre-approved SQL scripts or queries for basic maintenance tasks (e.g., clearing logs).

13. Handling Failover Notifications:

- Notify higher-level teams in case of database failovers in HA environments.

14. Special Requests: - Handle special requests like generating reports, running diagnostics, or performing data extracts under supervision.

15. Vulnerability Remediation Support: - Assist with applying security patches and addressing basic vulnerabilities under L2/L3 guidance.

16. Supporting Database Migrations: - Support pre-migration tasks and monitor migration processes, escalating issues to L2/L3 as needed.

17. Continuous Improvement & Knowledge Management: - Continuously enhance processes and tools while updating knowledge base articles to improve efficiency and streamline issue resolution. 18. Facilitating New Deployments for DBs & Managing Deployment Features: - Assist with new deployments for IaaS/On-Prem DBs and handle deployment features.


Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Basic understanding of database management systems (DBMS).

- Knowledge of Azure IaaS and DB - Familiarity with SQL and basic query optimization techniques. - Strong problem-solving skills and attention to detail.

- Good communication skills and ability to work in a team environment.

- Willingness to learn and adapt to new technologies and processes.

Preferred Qualifications: - Experience with database monitoring tools.

- Basic knowledge of SOX and HIPAA compliance requirements.

- Previous experience in a similar role is a plus.

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