Executive Director

1 month ago


mumbai, India Michael Page Full time
Lead the business excellence function for a profitable division of a US KPO Play a key role in the rapid advancement of the division

About Our Client

Our client is a fast-growing KPO, headquartered in the USA with India headquarters based in Mumbai City. With a spread across multiple business segments, our client is particularly strong at supporting US Healthcare organisations.

Job Description

As the Executive Director - Business Excellence, you will be responsible for:

Be a part of the business leadership team responsible for driving overall objectives of the business vertical Leading and growing a quality audit team of 180 FTEs Drive process excellence and 6 Sigma initiatives together with a team of 15 FTEs in partnership with equivalent teams in other business verticals Develop team members by providing appropriate rewards and recognition together with charting out the career paths P&L Management including the management of cost while ensuring the highest quality output in partnership with the Accountancy Team

The Successful Applicant

As a successful Executive Director - Business Excellence you must

Hail from or be ready to relocate to Mumbai City Possess 15-20 years of overall experience, including 10 years at the leadership/strategic level Have deep experience in a large/ mid-sized KPO/ BPO organisation, especially in Quality, Process Excellence and Business Excellence verticals Be ready to work a US Shift Possess strong experience in supporting healthcare clients
  • Executive Secretary

    4 weeks ago


    Mumbai, India Talentbes Executive Search Full time

    Executive Assistant to Director: Female Location: Mumbai Bandra west You will assist the Director of the company (female) by supporting her with planning and distributing information, coordinating with entire organization. You will be the point of reference for all queries, requests or issues and will be an integral part of the company’s...


  • Mumbai, India JPMorgan Chase & Co. Full time

    Chase is looking for an experienced, broad-minded Executive Director, User Experience to help us evolve our design practice, improve quality, and scale our team in India. You will build and empower high-performing design, research, and content teams within the Operations line of business. The Design and Customer Experience (DCE) team is responsible for...


  • mumbai, India JPMorgan Chase & Co. Full time

    Chase is looking for an experienced, broad-minded Executive Director, User Experience to help us evolve our design practice, improve quality, and scale our team in India. You will build and empower high-performing design, research, and content teams within the Operations line of business. The Design and Customer Experience (DCE) team is responsible for...

  • Director of Culinary

    1 month ago


    Mumbai, India Hyatt Corporation Full time

    Director of Culinary Grand Hyatt Grand Hyatt Mumbai IN - MH - MumbaiAdministrativeDirectorFull-timeReq ID: MUM001567Local Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of...

  • Secretary to Director

    2 weeks ago


    mumbai, India Tanishq Enterprises Full time

    Company DescriptionTanishq Enterprises is a leading provider of cutting-edge printing machines for the graphic and packaging industry.Builders and Re-developers, Acquisition in Land Deals, Joint Ventures , second House Projects and Plotting, Retail showrooms and Franchise stores , etc.---Role DescriptionThis is a full-time on-site role for a Secretary to...

  • EA to Director

    2 weeks ago


    mumbai, India White Force Outsourcing Pvt Ltd Full time

    EA TO DIRECTORJobDescriptionCoordinate executive communications includingtaking calls responding to emails and interfacing withclientsPrepare internal and external corporate documentsfor team members and industry partnersSchedule "MSOffice,Excel"

  • Assistant Director

    2 weeks ago


    mumbai, India TVA Full time

    Job Title: Assistant DirectorDuration: 3-6 Months, Immediate StartOverview:TVA is on the lookout for a talented and driven Assistant Director to support our dynamic team. This role is ideal for someone with a strong fashion sense and experience in producing content for social media. The selected candidate will play a critical role in managing our production...

  • Secretary to Director

    2 weeks ago


    Mumbai, India Tanishq Enterprises Full time

    Company DescriptionTanishq Enterprises is a leading provider of cutting-edge printing machines for the graphic and packaging industry.Builders and Re-developers, Acquisition in Land Deals, Joint Ventures , second House Projects and Plotting, Retail showroomsand Franchise stores , etc.---Role DescriptionThis is a full-time on-site role for a Secretary to...

  • Secretary to Director

    2 weeks ago


    Mumbai, India Tanishq Enterprises Full time

    Company DescriptionTanishq Enterprises is a leading provider of cutting-edge printing machines for the graphic and packaging industry. Builders and Re-developers, Acquisition in Land Deals, Joint Ventures , second House Projects and Plotting, Retail showrooms and Franchise stores , etc.--- Role DescriptionThis is a full-time on-site role for a Secretary to...

  • Secretary to Director

    2 weeks ago


    mumbai, India Tanishq Enterprises Full time

    Company Description Tanishq Enterprises is a leading provider of cutting-edge printing machines for the graphic and packaging industry. Builders and Re-developers, Acquisition in Land Deals, Joint Ventures , second House Projects and Plotting, Retail showrooms and Franchise stores , etc.--- Role Description This is a full-time on-site role for a...

  • Secretary to Director

    2 weeks ago


    Mumbai, India Tanishq Enterprises Full time

    Company DescriptionTanishq Enterprises is a leading provider of cutting-edge printing machines for the graphic and packaging industry. Builders and Re-developers, Acquisition in Land Deals, Joint Ventures , second House Projects and Plotting, Retail showrooms and Franchise stores , etc.--- Role DescriptionThis is a full-time on-site role for a Secretary to...


  • Mumbai, India Talent Corner Full time

    Roles and Responsibilities Job Responsibilities includes: 1. Day to day communication 2. calendar management 3. Taking MOM 4. Managing Excel sheets, Advance Excel 5. MIS Reporting 6. Director's schedule management 7. Act as POC for Director and employees Desired Candidate Profile Candidate requirements:1] Any Degree2] Excellent...


  • mumbai, India Talent Corner Full time

    Roles and Responsibilities Job Responsibilities includes: 1. Day to day communication 2. calendar management 3. Taking MOM 4. Managing Excel sheets, Advance Excel 5. MIS Reporting 6. Director's schedule management 7. Act as POC for Director and employees Desired Candidate Profile Candidate requirements:1) Any Degree2) Excellent...


  • mumbai city (andheri), India White Force Full time

    Job Description: Experience: 12 to 15 Years as EA to Director. (Mfg Company Background shall be preferred) Location: Mumbai Andheri Produce documents, briefing papers, reports and presentations for the Director. Organise meetings and ensure that Director is well prepared for those meetings, preparing agendas, pre-meeting briefings and meeting...

  • Assistant Director

    2 weeks ago


    mumbai, India TVA Full time

    Job Title: Assistant Director Duration: 3-6 Months, Immediate Start Overview: TVA is on the lookout for a talented and driven Assistant Director to support our dynamic team. This role is ideal for someone with a strong fashion sense and experience in producing content for social media. The selected candidate will play a critical role in managing our...

  • Director IT

    2 weeks ago


    Mumbai, India XLNC Technologies Full time

    Job Title: Director of Information Technology (IT)Summary: The Director of Information Technology plays a pivotal role in overseeing the planning, implementation, and management of the organization's IT systems and infrastructure. This leadership position involves developing and executing IT strategies, ensuring the security and reliability of IT operations,...

  • Director IT

    2 weeks ago


    mumbai, India XLNC Technologies Full time

    Job Description Job Title: Director of Information Technology (IT) Summary: The Director of Information Technology plays a pivotal role in overseeing the planning, implementation, and management of the organization's IT systems and infrastructure. This leadership position involves developing and executing IT strategies, ensuring the security and reliability...

  • Account Director

    4 weeks ago


    Mumbai, India Digitas India Full time

    Role: Account DirectorExperience: 6+ yearsLocation: MumbaiJob Overview: As an Account Director at Digitas Mumbai, you will be responsible for leading business servicing asks across a mix of businesses. You will be the primary point of contact for clients, ensuring their needs are met, and their expectations are exceeded. Your role will involve strategizing,...

  • Account Director

    4 weeks ago


    Mumbai, India Digitas India Full time

    Role: Account Director Experience: 6+ years Location: Mumbai Job Overview: As an Account Director at Digitas Mumbai, you will be responsible for leading business servicing asks across a mix of businesses. You will be the primary point of contact for clients, ensuring their needs are met, and their expectations are exceeded. Your role will involve...

  • Account Director

    4 weeks ago


    Mumbai, India Digitas India Full time

    Role: Account DirectorExperience: 6+ yearsLocation: MumbaiJob Overview: As an Account Director at Digitas Mumbai, you will be responsible for leading business servicing asks across a mix of businesses. You will be the primary point of contact for clients, ensuring their needs are met, and their expectations are exceeded. Your role will involve strategizing,...