Customer experience associate

4 weeks ago

Pune, India Ghar Soaps Full time

About the Role: We are seeking a diligent and detail-oriented Quality Control (QC) Associate to join our team in Himachal Pradesh. The ideal candidate will have hands-on experience in quality checking processes within warehouse operations for skincare or personal care products. This role is crucial to ensuring that only safe, compliant, and high-quality products reach our customers. Ghar Soaps is a skin care brand based in Pune, dedicated to simplifying skin care routines for effective results. Our brand's mission is to make skin care simple and accessible to all individuals. With a focus on natural ingredients and straightforward products, Ghar Soaps aims to enhance the skin care experience for customers. Conduct incoming, in-process, and outgoing quality checks for raw materials, packaging components, and finished goods. Ensure all products meet internal quality standards and regulatory compliance (e.g., Support in maintaining hygiene and safety standards within the warehouse environment. Maintain accurate and up-to-date QC records, batch inspection reports, and stock audit logs. Work closely with production, warehouse, and supply chain teams to resolve quality issues promptly. Coordinate with third-party labs for product testing when required. 1–3 years of experience in Quality Control, preferably in a skincare, cosmetics, or personal care warehouse. ~ Understanding of GMP, ISO standards, and other relevant quality norms. ~ Diploma/Degree in Science, Pharmacy, or related fields preferred.

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