Pega Business Architect

3 weeks ago

Bengaluru, India Bounteous India Full time

Job Title: Pega Business Analyst / Pega Business Architect

Experience: 6 to 10 Years

Work Locations: Bangalore, Hyderabad, Gurgaon,


Key Skills: Certified Pega Business Analyst / Business Architect, Pega PRPC, Telecom domain


Required Skills

• Minimum of 5 years’ experience as business analyst. At least 2 years in Telecom domain.

• Minimum 3 years’ experience with Pega projects. Pega Customer Service/Service operations experience.

• Experience with Business Requirements gathering and analysis.

• Experience with Business Process Modeling.

• Experience with Change Management

• Strong analytical skills and pro-active problem-solving skills.

• Excellent written and verbal communication skills and the ability to interact with individuals at all levels within the organization.

• Must have worked in an Agile/Scrum methodology – experience with Pega Express Methodology a plus.

• Strong track record of customer engagement and delivery success.


Roles and Responsibilities

• Analyze and translate business requirements into story boards, epics and user stories.

• Being able to use Agile Studio and Agile Workbench, Products and features (micro journeys)

• Ability to prepare functional use cases and other requirement artefacts

• Lead Requirement Workshops, formalize and validate business requirements, processes and solutions keeping the Pega Product Features in mind.

• Support the development of solutions by working closely with business and IT developers, end users, and leadership.

• Support functional tests and user’s acceptance tests.

• Ability to conduct Show and Tell sessions with business users

• Share best practices, lessons learned and work on continuous improvement of delivery methodology and tools.

• Prioritize workload and balance/escalate conflicting demands in order to ensure agreed upon deadlines are achieved.

• Develop effective working relationships with the business stakeholders to assist in the delivery of projects and ensure service continuity, while maintaining customer satisfaction levels.

• Play the role of a trusted advisor and thought leader for the client.

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