Business Analyst

4 days ago

Chennai, India ResourceTree Global Services Pvt Ltd Full time

Job Description : Business Analyst (BA)

Position Overview:
We are looking for a highly skilled
Business Analyst (BA)
with
5-10 years of experience
to drive business process improvements, implement new systems, and help us achieve operational excellence in the logistics domain. The BA will collaborate closely with stakeholders, project managers, and IT teams to gather requirements, analyze data, and translate business needs into effective solutions.

Key Responsibilities:

· Conduct thorough analysis of business processes, workflows, and systems to identify inefficiencies and recommend improvements.

· Elicit, document, and manage business requirements from various stakeholders, ensuring they align with company objectives.

· Work closely with technical teams to design, develop, and implement solutions that enhance business operations.

· Serve as a liaison between business units and IT to ensure seamless communication and execution of projects.

· Analyze data to provide actionable insights that drive strategic decision-making.

· Develop business cases, process flows, and functional specifications to support system enhancements.

· Lead change management initiatives to ensure smooth adoption of new technologies and processes.

· Collaborate on project management tasks, including timeline development, scope management, and progress reporting.

Required Skills & Experience:

·
5-10 years of experience
as a
Business Analyst
in logistics, supply chain management, or a related industry.

· Strong experience with
business process modeling, workflow analysis, and process improvement
methodologies.

· Excellent understanding of logistics, freight forwarding, warehousing, and transportation operations.

· Ability to interpret complex business problems and translate them into actionable technical solutions.

· Proficiency in
data analysis tools
and techniques, including SQL, Excel, and BI tools.

· Experience with
ERP, WMS
, and logistics management systems is highly desirable.

· Strong project management skills and familiarity with
Agile/Scrum methodologies
.

· Excellent communication, documentation, and stakeholder management skills.

Qualifications:

· Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.

· Certifications like
Certified Business Analysis Professional (CBAP)
or
PMI-PBA
are a plus.

Bonus Skills:

· Experience working with
data analytics
,
AI-driven solutions
, and
automation tools
in logistics.

· Familiarity with
T-SQL
or
other database query languages
.

· Knowledge of
global logistics regulations
and compliance standards.

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