Clinical Operations Coordinator

3 weeks ago


Chandigarh, Chandigarh, India BeeperMD Full time
About Us:

Beeper MD is a leading healthcare provider that offers free at-home Urgent Care and COVID Testing. We believe in providing exceptional patient care and experience. Our Clinicians are highly skilled and can provide diagnosis, testing for Covid-19, Flu, Strep, RSV, and can send prescriptions to your pharmacy. We are seeking a Customer Success Specialist to join our team in Chandigarh, who will be responsible for ensuring customer satisfaction by utilizing analytical skills, providing customer support, effective communication, and delivering high-quality customer service on a daily basis.

Job Requirements:

The ideal candidate will possess a strong ability to interface with US customers via inbound calls, utilizing excellent verbal Skills in English. They will also be required to clarify customer requirements, probe for understanding, and confirm the same. Additionally, they will support customers across various telecommunications platforms. The candidate should have worked with International BPO in voice process and be flexible with a 24/7 Environment.



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