IT Operations Specialist I

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you're invited to apply for this role.

Citrix Administrator

Responsibilities: Fluor is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within Fluor covering 16 global locations with circa of 1000 CCUs supporting over 3000 users globally.Fluor is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDAs on-premises.Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisioning Services.Deploy, update, and stream Citrix applications using Numecent Cloudpaging virtualization technologies.Optimize the performance, availability, and security of Citrix systems and applications.Troubleshoot and resolve issues related to Citrix connectivity, authentication, policies, profiles, printing, and end user experience.Document Citrix processes, procedures, and best practices.Collaborate with other IT and engineering business teams and vendors to ensure the compatibility and integration of Citrix solutions.Provide technical support and guidance to end users and other IT staff on Citrix-related issues.Collaborate and provide oversight of our global strategic sourcing partner is support of Fluor's Citrix environment.

Basic Job Requirements

Bachelor's degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer.Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting.Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology.Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell.Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V.Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing.Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus.Excellent communication, problem-solving, and customer service skills.Solid experience in change management processes, trouble-shooting escalations, and quality improvements Ability to work independently as a self-starter, and within a team environment.Ability to achieve results in a fast-paced dynamic environment with shifting priorities and deadlines. Experience working in an outsourced environment is a plus. Solid experience in change management processes, trouble-shooting escalations, and quality improvements Ability to work independently as a self-starter, and within a team environment.Ability to achieve results in a fast-paced dynamic environment with shifting priorities and deadlines.Experience working in an outsourced environment is a plus.

Other Job Requirements

Preferred Qualifications

Bachelor's degree in computer science, Information Technology, or related field or at least 5 years of experience as a Citrix administrator / engineer.Experience with Citrix 2402 LTSR or later, including installation, configuration, administration, and troubleshooting.Experience with Numecent Cloudpaging or similar cloud application virtualization and layering technology.Experience with Windows Server 2019 or later, Active Directory, DNS, DHCP, Group Policy, and PowerShell.Experience with hypervisors such as VMware vSphere, Xenserver or Microsoft Hyper-V.Experience with network protocols such as TCP/IP, HTTP, HTTPS, SSL/TLS, and load balancing.Experience with Citrix certifications such as CCA-V, CCP-V, or CCE-V is a plus.Excellent communication, problem-solving, and customer service skills.Solid experience in change management processes, trouble-shooting escalations, and quality improvements Ability to work independently as a self-starter, and within a team environment.Ability to achieve results in a fast-paced dynamic environment with shifting priorities and deadlines. Experience working in an outsourced environment is a plus. Solid experience in change management processes, trouble-shooting escalations, and quality improvements Ability to work independently as a self-starter, and within a team environment.Ability to achieve results in a fast-paced dynamic environment with shifting priorities and deadlines.Experience working in an outsourced environment is a plus.

To be Considered Candidates:
Must be authorized to work in the country where the position is located.

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.

Notice to Candidates:
Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

Perks And Benefits
Competitive Salary
Flexible Work Schedules With Alternating Friday Off
Wellbeing Programs, Including Employee Assistance Program
6 Months Paid Maternity Leave
Opportunities For Global Work Assignments
Mentoring Culture

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