Technical Analyst

1 month ago

pune, India Hansen Technologies Full time
About The Role

Exciting opportunity for an experienced Technical Analyst  to join our CSF team in Pune. Take a key role in driving success as Technical Analyst to liaise and interact with Hansen clients to provide high-quality technical and business support associated with Hansen products.

About You 

You are an enthusiastic individual with proven experience of 4-8 years in Technical Support/ Application support.

Technical skills including Oracle SQL/PLSQL Or Java Network Troubleshooting, experience with DHCP, SIP, DOCSIS, TFTP Experience with one or more source code and build management tools (preferably GIT, SVN, ANT, Maven, Jenkins, Bitbucket Experience with one or more DevOps tools like Kubernetes, docker, ArgoCD Key Responsibilities  This role is for a Technical Analyst to support our major energy and utilities’ clients, under the direction of the Technical Support Lead. You will be part of the project team throughout the implementation of these systems, through to post go live support. Responsibilities will include the triage of issues raised, configuration management, software installation and configuration, debugging/troubleshooting, testing, business support, scripting, data extracts, reports, interfaces, and documentation. Designing and developing production customization, configuration changes, reports, interfaces, and scripts including support for deployment of new versions into testing and production environments. Benefits and Perks

Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process. 

(The benefits and perks are subject to regional variation.)

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