Inside Sales Specialist

2 months ago

Mumbai, India Zaggle Full time

Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc., issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others.

Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few. Visit us at to know more about us

We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on Digital DIY leads, email and telephone inquiries. The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers. You should also be able to conduct research on market trends and competitors' products.

To be successful as an inside sales executive, you should be persuasive and committed to achieving sales goals. Ultimately, a top-performing inside sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.

Job Responsibilities

  • Actively sourcing new sales opportunities through social media and other portals, cold-calling and emailing
  • Developing in-depth knowledge of product features and benefits.
  • Utilizing virtual meetings to build relationships with new customers.
  • Advising customers on suitable product selection based on their needs and specifications.
  • Sales funnel planning & maintenance duly catalogued in the CRM
  • Qualifying marketing generated leads for Digital Sales Consultants based on pre- defined criteria

Must Have's

  • Graduation (minimum requirement)
  • Minimum 2 years of proven B2B Sales Experience
  • Strong analytical and problem-solving skills.
  • Prior B2B SaaS sales experience preferred
  • Start-ups and SMEs (Small & Medium Enterprises) sales exposure preferred
  • Exposure to FinTech or Expense management sales preferred (not mandatory)
  • Excellent negotiation and consultative sales skills.
  • Effective communication skills.

Personal Attributes:

• Excellent People Management

• Bold, ambitious & go-getter

• Analytical & Solutioning mindset and number driven

• Ownership

• Excellent networking and relationship-building skills

• Strong commercial acumen

• New age consultative selling

• Customer service orientation – Value-based

• Ability to work in a high-energy, fast-paced environment

• Can carve their own path

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