IT Technology Services Senior Specialist-Basis

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.  What you'll do: As an IT Technology Senior Consultant, you will be responsible for: Driving improvement projects / initiatives in Event Management area which includes proactive monitoring topics, monitoring & alert processing enhancement initiatives, validation + adaption of new technical solutions etc. Maintenance and management of monitoring environment by providing technical expertise and support. Presentation to senior management on service delivery, improvement initiatives, projects etc. Planning, setup, implementation and operation of SAP technologies achieving ambitious SLAs Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the teamCoordination with global delivery team / crisis handling / de-escalation initiativesDriving war rooms for critical escalations What you bring: BE / B.Tech / MCA from a well reputed institute SAP NetWeaver Certified Technology Consultant/ SAP HANA Certified Project member in a large environment and able to work effectively in big and virtual teams. Capable in technical documentation and creation of knowledge-based assets (KBAs)Customer centric Continuous learner and faster adopter of new technology / process Analytical and solution-oriented thinker Expert grade communicator with good networking skills Willing to work during APJ / EMEA working hours 8+ years of work experience / working knowledge in Basis / NetWeaver / Business Objects, Business Objects Data Services, Databases SAP HANA, SAP ASE etc. Cloud monitoring knowledge will be added advantage Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases. Basic Knowledge in Network and Storage Self-motivated to independently identify improvement areas. Where you belong: As part of Enterprise Cloud Services (ECS), ECS Delivery ( formerly HANA Enterprise Cloud Delivery ) is responsible for running customer landscapes around the globe in a 24x7 operations model. We manage wide variety of business-critical SAP systems and applications in a global delivery model. We are responsible to build and operate customer systems for ECS. Within ECS Delivery Technical Operations, Event Management is a service area, with focus on monitoring customer systems and maintaining monitoring infrastructure. Scope of the same includes, on time detection & notification of outages, assist faster resolution of outages/critical incidents and driving proactive monitoring and improvement initiatives to improve overall monitoring reliability, proactiveness and adherence to customer SLAs. #SAPECSCareers #SAPInternalT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.