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Senior IBM BAW/Case Manager Specialist

1 month ago

Delhi, India DevoTrend IT Full time
Experience : 10-15 YearsTravel : Short-term travel required (2-3 days max)

About the Role:We are seeking a highly skilled and experienced Senior IBM BAW (Business Automation Workflow) and IBM Case Manager Specialist with strong Java and integration expertise. The ideal candidate will have 10-15 years of experience in the field, excellent customer-facing skills, and the ability to drive technology discussions. This role requires occasional short-term travel within the APAC region for client meetings, discussions, and solution presentations.

Key Responsibilities:Technical Leadership: Lead and manage the implementation of IBM BAW and IBM Case Manager solutions.Integration: Develop and implement Java-based integrations with IBM BAW/Case Manager and other systems.Customer Engagement: Serve as the primary point of contact for customers, ensuring clear and effective communication.Solution Design: Drive technology discussions and design innovative solutions tailored to customer needs.Project Management: Oversee project timelines, deliverables, and ensure successful project outcomes.Travel: Willingness to travel to client sites in the APAC region for short-term engagements (2-3 days at a time).

Requirements:Experience: 10-15 years of experience with IBM BAW and IBM Case Manager.Technical Skills: Proficient in Java and integration techniques.Communication: Strong verbal and written communication skills; ability to present complex information in an understandable manner.Customer-Focused: Experience in customer-facing roles; ability to build and maintain strong client relationships.Travel: Open to short-term travel within APAC countries (e.g., Singapore, Malaysia, Hong Kong) for client meetings and solution presentations.Problem-Solving: Strong analytical and problem-solving skills.Team Player: Ability to work collaboratively with cross-functional teams.

P referred Qualification s:Certifications: Relevant IBM certifications.Project Management: Experience in project management and leading technical teams.Industry Knowledge: Familiarity with the APAC business landscape and cultural nuances.

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