Associate Vice President, Data Operations

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HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role  AVP, Data Operations

Principal Responsibilities

Maintaining and governing all Rules/Fall backs/adjustments which have been setup per the IRR standards and compliant to data policies Manage centralised inventory and governance related to data transformation through BDEs, rules, fall backs, adjustment etc. per the IRR standards and compliant to data policies Support sophistication in Validation Rules, adjustments and fallbacks to meet the expectation of 1LOD and 2LOD Build and track through strong MI to bring transparency into data transformation and remediation process Strong rigour in fixing issues at source and automate adjustments through code. Support process of addition/deletion of new rules/fall backs/adjustment etc for smooth delivery of fully reconciled and adjusted data Works jointly with FCD teams to ensure that requirements are understood and translated into change requests Collaborate to ensure that changes are properly governed, adequate impact analysis is carried out  Ensure compliance to Data FIM expectation as regard Rules and remediation Ensure changes proposed are backed by adequate documentation, rational and approval Support automation of the entire rules management and governance process Work closely with DAO, 1LOD, 2LOD and change teams Deliverables from this role feeds into critical decision making process at senior leadership meetings including quick turnaround on adhocs queries and request Role holder will play a vital role in group wide initiatives and contribute as SME to support and/or lead execution Role requires driving process efficiencies through working with cross functional teams and engaging them in driving agenda and/or agreed solution to ground level. Ensuring robust governance and adherence to group wide policies and procedures Support and guide colleagues through knowledge sharing and coaching interventions and facilitating transparent communication including with stakeholders. Closely work with work-stream leads and project resources – during planning, preparation and execution. Develop materials to communicate information to or support discussions with different audiences. Understand the data model, flow and end-to-end solution and processes. Participate in the design and build of various components of future reporting process including data assurance, controls, analytical review, commentary on outputs and sign off Support testing and Go-Live activities, UAT and remediation, Parallel run, etc Identify defects and ensure they are logged appropriately and work with relevant teams to ensure resolution Identify and raise additional design requirements supporting various Financial and Regulatory reporting outputs including building the report catalogue and data dictionary, data sourcing and change requests to SDI Identify and raise additional requirements around MI & Controls to support both data & reporting sign-offs Collaborate across key stakeholders including HOST, Finance Operations, Risk, Chief data officer team, Chief Accounting Officer team and Global Finance Change. Understand stakeholders' objectives, direction, priorities and challenges, managing and addressing concerns and objections. Escalate risks and issues in a timely manner to various programme governance forums for consideration Foster open communication which anticipates stakeholder expectations Effective Relationship management with stakeholders, managing service delivery Continuous engagement with stakeholders on evolving business and functional requirements to work towards standardisation and Group organisational initiatives Establishing an effective and robust communication channel with multiple stakeholders to ensure timely flow of information and continuous feedback mechanism Promote a culture of continuous innovation, challenge the business on approach and apply knowledge of relevant latest developments. Collaboration across Finance and with other Functions/Global Businesses involved in the programme. Act as a role model for the Bank’s Values and Behaviours and cultivate an environment that supports diversity and reflects the HSBC brand Be collaborative, take responsibility for resolving / communicating, drive to improve, and demonstrate high capacity to learn and take initiative Create an environment within the teams that fosters knowledge sharing and open forums Focus on personal and professional development – upgrade professional knowledge, skills, experience and accreditation, allowing quick and efficient movement between activities with different scopes Continuously strive to increase competency and subject matter expertise on related topics Bring drive and energy to own role, as well as an enthusiasm to collaborate productively with others Participate in team engagement and motivation initiatives ( learning and development opportunities, team networking events etc.) Build professional relationships within the organisation, speak confidently and fluently using appropriate pace and level; write clearly and concisely to convey information accurately and effective Contribute to implementation of effective and efficient process and controls. Participate in execution of operational risk assessment of new processes To continually reassess the design decisions and inherent operational risks  The role holder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. The role will contribute to the implementation of the Risk Management Framework (RMF) and the “Three Lines of Defence” The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.

This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.

Requirements

Qualifications - External

Experienced Finance Professional who has dealt with Financial Reporting and/or Regulatory reporting obligations and regulations within a large scale financial services entity Strong understanding of requirements underpinning the Rules and remediation policies, procedures, practices and the ability to provide SME knowledge to a large transformational project Exposure on regulatory reporting, Business finance and banking systems with the ability to understand, interpret and refine dataflow will be helpful Knowledge of GCP / SDI is an advantage Excellent written and oral communication Immaculate attention to detail and ability to challenge information presented Good banking knowledge and strong commercial/business acumen Strong understanding of Agile ways of working Good problem solver with well-developed analytical skills Experience in analysing and interpreting large volumes of data Proven track record in playing a key role in delivering a complex change project in the Financial and Regulatory reporting space Experience in designing, implementing and operating processes Exceptional drive, commitment and focus on operational excellence Committed to continuous improvement, self-motivated, confident, creative and capable of working effectively autonomously as well as part of a team Ability to manage multiple and, at times, conflicting objectives, prioritising effectively Ability to work in a dynamic environment with strong management, decision-making, problem-solving, and interpersonal skills including the ability to listen to and influence stakeholders at all levels, and to build consensus among a wide range of internal and external customers with conflicting priorities Good organizational skills and ability to independently prioritize and coordinate reporting deadlines. Manage increasing business demands for information Working with wider teams within and outside (eg: Risk, Finance, Change & Regulatory teams) to obtain the necessary information Flexibility to work in accordance with Business requirements – this may include working outside of normal hours Ability to learn and is highly motivated to perform at the highest standard. Must have excellent attention to detail and work within tight deadlines ensuring a complete and accurate flow of information's between stakeholders. Must be experienced in working under pressure on multiple process improvement projects Understanding of HSBC Group structures, values, behaviours, processes and objectives

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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