Cluster Manager
5 days ago
Location: HyderabadReporting To: Assistant Vice President - SalesRole SummaryThe Cluster Spa Manager is responsible for overseeing the operations, financialperformance, and team management of multiple ODE Spa Wellness outlets within adesignated cluster. This leadership role involves strategic planning, revenueoptimization, ensuring consistent service quality, implementing wellness standards, andmaintaining brand integrity across locations. The role demands a balance of operationalexcellence, guest satisfaction, and people development.Key Responsibilities:1. Business & Financial Management:a) Take complete ownership of Profit & Loss (P&L) for all assigned outlets.b) Analyze revenue reports, control costs, and implement strategies to increaseprofitability.c) Monitor sales performance, identify trends, and drive initiatives to achieve andexceed revenue targets.d) Prepare and present timely financial and operational reports to the leadershipteam.2. Operational Excellence:a) Oversee day-to-day functioning of each spa outlet to ensure seamless guestexperience and adherence to brand standards.b) Ensure consistent implementation of company SOPs and wellness protocolsacross all locations.c) Conduct regular audits to assess service quality, cleanliness, hygiene, and safetycompliance.d) Monitor stock and inventory levels, reduce wastage, and ensure timelyprocurement.3. Team Leadership & Development:a) Lead, coach, and mentor Spa Managers and their teams to maintain high levelsof motivation and performance.b) Identify training needs and facilitate ongoing skill enhancement programs forspa staff.c) Drive a culture of ownership, professionalism, and continuous improvementacross the cluster.4. Guest Experience & Relationship Management:a) Foster strong client relationships to enhance guest retention and satisfaction.b) Monitor and improve Net Promoter Score (NPS) and address any service-related escalations promptly.c) Encourage and implement feedback-driven service enhancements.5. Marketing & Brand Promotion:a) Collaborate with marketing teams to conceptualize and execute localcampaigns and promotions.b) Drive visibility and footfall through strategic tie-ups, wellness events, andseasonal offers.c) Ensure consistency in visual merchandising, promotional communication, andbrand representation.Key Skills & Competencies: Multi-unit Spa Operations Management: Ability to efficiently oversee multipleoutlets and align them with business goals. Leadership & Team Training: Strong mentoring skills with a focus on team growthand performance. Strategic & Analytical Thinking: Ability to plan long-term strategies backed by dataand market understanding. Financial Acumen: Proficiency in budgeting, forecasting, cost control, and revenuemanagement. Customer Service Orientation: Passionate about delivering exceptional guestexperiences and handling client relationships with care. Problem-solving: Quick and effective decision-making in dynamic and service-oriented environments.
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Cluster Manager
2 weeks ago
New Delhi, India Sanfin Technologies Pvt. Ltd. Full timeWe’re Hiring! – Cluster ManagerTrustpayloans is looking for experienced Cluster Managers to lead teams, drive growth, and expand our financial network across India.Position: Cluster Manager Experience: Ex-Banker or Finance Professional with loan expertise Locations: Lucknow | Nagpur | Nashik | Pune | Kolhapur | Hyderabad | Bangalore | GujaratAttractive...
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Cluster Manager
3 weeks ago
New Delhi, India Sanfin Technologies Pvt. Ltd. Full timeWe’re Hiring! – Cluster ManagerTrustpayloans is looking for experienced Cluster Managers to lead teams, drive growth, and expand our financial network across India.Position: Cluster Manager Experience: Ex-Banker or Finance Professional with loan expertise Locations: Lucknow | Nagpur | Nashik | Pune | Kolhapur | Hyderabad | Bangalore | GujaratAttractive...
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Cluster Manager
2 weeks ago
New Delhi, India Quotient Consultancy Full timeLeading bank Hiring Cluster Manager Branch Banking & Regional Head NRI VirtualMUMBAIInterested please call MAHEK and share CV at Cluster Manager Branch Banking Regional Head NRI Virtual
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Cluster Manager
4 weeks ago
New Delhi, India Sanfin Technologies Pvt. Ltd. Full timeWe’re Hiring! – Cluster ManagerTrustpayloans is looking for experienced Cluster Managers to lead teams, drive growth, and expand our financial network across India.Position: Cluster ManagerExperience: Ex-Banker or Finance Professional with loan expertiseLocations: Lucknow | Nagpur | Nashik | Pune | Kolhapur | Hyderabad | Bangalore | GujaratAttractive...
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Cluster Manager
4 weeks ago
New Delhi, India Quotient Consultancy Full timeLeading bank Hiring Cluster Manager Branch Banking & Regional Head NRI VirtualMUMBAIInterested please call MAHEK 9137263337 and share CV at quotientconsultancy@gmail.comCluster Manager Branch Banking Regional Head NRI Virtual
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Cluster Manager
2 weeks ago
New Delhi, India Ode Spa.Wellness Full timeLocation: Hyderabad Reporting To: Assistant Vice President - SalesRole Summary The Cluster Spa Manager is responsible for overseeing the operations, financial performance, and team management of multiple ODE Spa Wellness outlets within a designated cluster. This leadership role involves strategic planning, revenue optimization, ensuring consistent service...
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Retail Cluster Manager
4 weeks ago
New Delhi, India Just In Time Full timeAbout US:JUST IN TIMEis India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take...
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Cluster Manager
4 days ago
New Delhi, India Zolo Full timeRole: Cluster Manager Location: Wayanad,Kerala Package Offered: 8 LPA - 10 LPARole in detail: Daily Operations Oversee all properties in the cluster; ensure smooth check-ins/check-outs. Monitor PM performance, grooming, 3M culture, and daily huddles. Guest Experience Maintain 4.7+ ratings across all OTA platforms. Review all complaints, guide PMs on RCA, and...
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Cluster Head
4 days ago
New Delhi, India Yulu Full timeAbout Yulu Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. A mission-driven & seasoned founding team leads Yulu and has won several prestigious awards for its impact and innovation. Yulu is currently...
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Cluster Head
4 weeks ago
New Delhi, India KEVADIYA CONSTRUCTION PRIVATE LIMITED Full timeCompany DescriptionKEVADIYA CONSTRUCTION PRIVATE LIMITED is a construction company located in Ahmedabad, Gujarat, India. The company operates out of B-S/F-13,14, FP-115 Sardar Patel Mole, near Diamond Silk Mill, Nikol Gam. Emphasizing quality and efficiency, KEVADIYA CONSTRUCTION PRIVATE LIMITED specializes in delivering infrastructure projects and...
