Field Network Engineer

5 days ago

Coimbatore South, India Skylink Fibernet Private Limited Full time
Key Responsibilities:

  • Carry out on-site installation of internet services, routers, modems, fiber ONT/ONU devices, and other telecom equipment.

  • Diagnose and resolve technical faults in broadband, leased line, or fiber connectivity at customer premises.

  • Perform fiber splicing , signal testing, and basic network configuration for enterprise and home users.

  • Coordinate with backend NOC (Network Operations Center) to resolve escalated field issues and ensure service uptime.

  • Document service calls, installations, fault resolutions, and customer sign-offs daily.

  • Conduct preventive maintenance checks and audits of field assets and junction boxes (FDPs, OFC routes).

  • Educate end-users on device handling, safety, and simple troubleshooting techniques.

  • Adhere to SLA timelines for fault resolution and installation, maintaining customer satisfaction.

  • Maintain inventory of field tools, consumables, and ensure proper handling of company assets.



Requirements Candidate Requirements:

  • Qualification:  10th /+2/ ITI / Diploma / B.E. / B.Tech in Electronics, Telecommunications, or related stream. Freshers can apply 

  • Experience: 0–3 years in field service roles in ISP/telecom sector preferred.

  • Hands-on experience in using tools like OTDR, splicing machines, and signal testers (preferred).

  • Strong interpersonal and problem-solving skills.

  • Must possess a two-wheeler and a valid driving license .

  • Willingness to travel locally and work on rotational shifts/weekends if required.



Benefits Benefits Offered:

  • Fixed Salary + Travel Allowance + Incentives

  • Career Growth in ISP & Telecom Field



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