Service Delivery Manager – SAP AMS Program
2 weeks ago
15 years of experience including service delivery management experience for large SAP AMS program Roles and responsibilities Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery Be the Customer Single Point of contact for AMS Services subjects Provide consolidated management reporting to the Customer and LTIM leadership on the services performance Play a key role in add on sales with Sales Delivery Management team The delivery of the AMS services at the appropriate contractual service levels The management of the delivery of the services and other agreed deliverables in all its aspects specification estimation planning control acceptance SLA compliancy for the applications in scope Implementing and controlling all agreed procedures and processes Conform to the engagement prioritization identify assign resources on service activities Drive End to End the problem change release capacity performance management and reporting Candidate to have following skills A strong interpersonal team spirit as we deliver better together Organization to plan and deliver accordingly Proactive in order to mitigate detect the risks Good relationships skills as you will have to build a network for improving cooperation Coaching mindset to help your team members evolve Culturally openminded as we work with Offshore onsite and local people in one team Business oriented in order to support our client to perform IT and Business Strong communication skills to manage steering committee customer daily contacts Understanding of ITIL V4 process and certification is a big plus
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Service Delivery Manager – SAP AMS Program
2 weeks ago
Bengaluru, India LTIMindtree Full time15 years of experience including service delivery management experience for large SAP AMS program Roles and responsibilities Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery Be the Customer Single Point of contact for AMS...
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Service Delivery Manager – SAP AMS Program
2 weeks ago
Bengaluru, India LTIMindtree Full time15 years of experience including service delivery management experience for large SAP AMS program Roles and responsibilities Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery Be the Customer Single Point of contact for AMS...
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Service Delivery Manager – SAP AMS Program
1 week ago
Bengaluru, India LTIMindtree Full time15 years of experience including service delivery management experience for large SAP AMS program Roles and responsibilities Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery Be the Customer Single Point of contact for AMS...
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Service Delivery Manager – SAP AMS Program
1 week ago
Bengaluru, India LTIMindtree Full time15 years of experience including service delivery management experience for large SAP AMS program Roles and responsibilities Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely delivery Be the Customer Single Point of contact for AMS...
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Service Delivery Manager – SAP AMS Program
2 weeks ago
Bengaluru, India LTIMindtree Full time15 years of experience including service delivery management experience for large SAP AMS programRoles and responsibilitiesBe responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely deliveryBe the Customer Single Point of contact for AMS...
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Bengaluru, India SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Bengaluru, India SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Services Presales
5 days ago
Bengaluru, India SAP Full time**We help the world run better** **What You'll Do**: As a part of the Services scoping and quoting team you will be at the forefront of making services proposals, make customer pitches and ensure the whole pre-sales process for services sales works smoothly. Additionally you would also be responsible for executing Projects and delivering cases alongside to...
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Customer Delivery Manager
6 days ago
Bengaluru, Karnataka, India SAP Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Customer Engagement Manager
5 days ago
Bengaluru, India SAP Full timeJob Description We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...
