Senior Quality Assurance Engineer

3 weeks ago

Mohali, India iTelaSoft Full time

We are seeking a highly skilled and detail-oriented Senior QA Engineer (Contract) to join our team on a contract basis. The ideal candidate will have extensive experience in manual testing, particularly within Salesforce ecosystems, and will be responsible for ensuring the quality, functionality, and reliability of our solutions. This role will play a critical part in validating customer journeys, billing processes, API integrations, and various system functionalities across multiple platforms.

Key Responsibilities

  • Design and execute test cases for functional, regression, sanity, and smoke testing across Salesforce-based applications.
  • Analyze user stories and acceptance criteria to create comprehensive test scenarios.
  • Perform manual testing to validate user interfaces, workflows, and data integrity.
  • Validate end-to-end order lifecycle including order creation, activation, billing, and provisioning.
  • Conduct in-depth testing of Customer Portals, Billing modules, and Reporting dashboards.
  • Verify Salesforce-Zuora integration for subscription management, billing accuracy, and invoice
  • generation.
  • Perform API testing using Postman, validating response codes, payloads, and integration endpoints.
  • Ensure seamless communication between Salesforce and external systems.
  • Validate user roles, profiles, and permission sets to ensure appropriate access control across features and data levels.
  • Log and track bugs using JIRA or similar tools.
  • Work closely with product managers, developers, and business analysts in Agile/Scrum teams.
  • Participate in sprint ceremonies including daily stand-ups, reviews, and retrospectives.

Core Competencies Required

  • Minimum 4–6 years of experience in Quality Assurance, with strong manual testing expertise.
  • Hands-on experience with Salesforce testing (Sales Cloud, Service Cloud).
  • Solid understanding of billing platforms, preferably Zuora.
  • Proven expertise in API testing using Postman.
  • Proficiency in defect tracking tools like JIRA and documentation tools such as Confluence.
  • Strong analytical, problem-solving, and communication skills.
  • Experience working in Agile/Scrum environments.
  • Working Hours – 11.00 am – 8.00 pm

Preferred Tools & Platforms:


• Salesforce CRM


• API Testing using Postman


• JIRA & Confluence


• TestRail/ Zypher


• Zuora preferred (for billing validation)

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