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L3 – Security

4 months ago

Pune, India NTT DATA, Inc. Full time

Over view:


  • Third Level troubleshooting of Firewall device issues.
  • Analysis and mitigation planning
  • Planning and execution of DR Drills based on availability of DR setup and recovery procedures
  • Should be Independently managing and resolving the technical issues escalated and complex issues within SLA
  • Actively participate in troubleshooting and resolving of complex issues as an SME ensuring adherence to RCA process
  • Maintain and improve mechanisms for proactive performance and risk assessment through the security solution and disseminate feedback to other internal security team
  • Adhere to all policies and procedures
  • Service Improvement Plans & Problem Management Meeting scheduling with OEMs
  • Participate in change control board and/or change control process.
  • capacity and upgrade of the Firewall
  • Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable.
  • Keep networking devices firmware / OS up to date as per OEM recommended.
  • Periodic complete architecture review
  • SLA tracking with partners & OEMs
  • Quarterly rule base review to identify unused rules, risky rules and closure of the gaps identified
  • Schedule and implement IPSEC VPN
  • Firewall rule review
  • Track and maintain the policy deviations and exclusions in firewall policies.


Qualification: Any IT Graduate


Location: Hinjewadi, Pune


Experience : 7 years of experience in security domain


Skill Sets :

  • Knowledge in Firewall, common security issues including, malware and ransomware
  • Experience in Firewall (Checkpoint/Fortinet/Sonic Wall)


Certification : CISSP, CISM, or CISA preferrable