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ResponsibilitiesTechnical Run Service for Core Banking (Temenos Transact + FCM + Infinity):L1: HelpdeskL2: Service DeskL3: Third-party coordinationTransact COB Operations
Requirements• 10+ years of experience overall• Experience in Temenos T24/Transact operational support environment• Experience managing or delivering IT services within outsourced services environment• Knowledge on Cloud environment• Knowledge on fundamental banking processing
• Very good English, spoken and written• Strong problem-solving skills and the ability to analyze complex issues and translate them into technical solutions.• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
