Admission Counsellor

4 weeks ago

bangalore, India Alliance University Full time
Alliance University is a Private University established in Karnataka State by Act No. 34 of year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has baccalaureate concentrations, postgraduate offerings, doctoral degree programs and several professional certificate programs.
· Job Title: Admission Counsellor
· Job Location: Alliance University, Chandapura, Bengaluru, India
· Educational Credentials: BBA/BTech/any relevant degree
· Work Experience: 0-2 years of experience
· Language Preferences: Fluent in written and spoken English, Kannada, and any local languages (preferred).
Roles and Responsibilities:
· This position will be responsible for the lifecycle of a student in the admissions phase of a course.
· The candidate will be responsible for inquiry generation, inquiry management, and support with the admissions process across courses offered at the University.
· Help and counsel prospective students and their guardians to understand the best suitable course for them in direct meetings and over calls, emails, social media, etc.
· Follow up and closure of leads from various sources.
· Follow up on fee payments and other documentation.
· Conduct events & assist with various marketing and outreach activities.
· To be a single point of interface between prospective students from lead generation to admissions closure.
· Resolve student grievances if any in consultation with the reporting manager.
· Capturing student information on an inquiry form and timely entering the same in the system.
· Generate walk-ins from telephonic leads, leads from other sources, and referrals.
Skills Required:
· Good communication skills & basic computer knowledge (MS Excel, Word, and PowerPoint)
· Knowledge of database and CRM tools such as Nopaperforms
· Good interpersonal skills
· Good coordination and execution skills
· Target oriented
Candidate Profiles:
· Pleasant personality
· Focused
· Task-oriented
· Willingness to travel
· Target oriented

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