SAP C4C Consultant

1 week ago

Metros, India Ciel HR Services Full time

Job Description :

- Implementation experience of SAP Service Cloud (C4C) for a Utility Client


- Drive the key activities of SAP Service cloud implementations; integrating to backend S/4HANA utilities solution


- Create functional specifications and work with technical consultants on application customization - Work with integration SMEs, S/4HANA ABAP team on connection between SAP Sales & Service Cloud and back-end S/4HANA IS-U environment.

- Communication arrangement and services setup, SOAP services configuration and end points changes in S/4HANA and C4C Integrations for Utilities solution


- In-depth knowledge of business processes in Service Cloud Utilities Call Centre solution.


- Hands-on experience in service Cloud module implementation

- Well versed with Integration troubleshooting in C4C via Web Service Message Monitoring


- Hands-on experience with SAP Utilities Customer Service processes


- Exposure to Integration set up with various SAP and non-SAP systems


- Debug the issues due to S/4HANA upgrade and Integration to C4C service cloud impacts


- Drive Workshops with Business and IT team - MIMO process, Address management, Utilities exception management, BMD and TMD


- Customer Inquiries, Interactions and Requests


- Ticket Management


- Experience in Key user tools and screen adaptations


- Drive the key activities of SAP Service cloud implementations, integrating to backend S/4HANA IS-U solution


- Familiar with the integration between the utility (Elec and Gas) industry's C4C Service Cloud and SAP S/4HANA ISU using CPI


- Familiar with BP Replication using Master Data System (MDG) between S/4 HANA and C4C

(ref:hirist.tech)

  • Senior SAP C4C Integration Specialist

    1 week ago

    Metros, India Ciel HR Services Full time

    About the RoleWe are seeking a highly skilled SAP C4C Integration Specialist to join our team at Ciel HR Services.Job Description:Ceil HR Services is proud to offer this exciting opportunity for an experienced professional to take on a challenging role in implementing and integrating SAP Service Cloud (C4C) solutions for our clients in the Utilities...

  • SAP MDG Technical Consultant

    1 month ago

    Metros, India Antal International Full time

    Role : MDG Technical Consultant - Hands on experience in various functional and technical aspects of SAP MDG projects following industry best practices involving Data Modelling, Process Modelling, UI Modelling, Business Validation - Rules Modelling, Derivations and Data Replication Framework (DRF). - Good understanding of SAP MDG technical framework...

  • SAP MDG Functional Consultant

    1 month ago

    Metros, India Antal International Full time

    Job Description : - Minimum 5-9 years of experience in Master Data Management experience specializing in Master Data Governance - Engagement delivery: roles vary from engagement to engagement, but are likely to include techno-functional analysis, data analysis, solution design, and end to end implementation management. - Solution Architect in the field of...