General Manager

3 weeks ago

Bengaluru, Karnataka, India Livspace Full time

Hi, Connections

Livspace #hiringalert

About Livspace :

Livspace is building the world's first end-to-end interior design platform in India. We're India's top online home improvement and interior destination for consumers and the world's first design automation platform for designers.

Profile: General Manager - Sales & Design

Location: Bengaluru

Years of Experience: 8 -12 years

Job Description

As a General Manager of design and operations, you will be responsible for managing Livspace-authorized partners (Sales, Design & Operations). You will lead a team of Operations Leads and ensure customer delight. You will coordinate with the partner team for design and the production team to keep them in alignment with the committed timelines for your cohort/ city. You will manage internal stakeholders such as Finance, Vendor teams, Installer teams, etc to ensure they get the required support to meet the customer's promised timelines and quality standards.

Roles & Responsibilities

  • Own the customer experience completely, from post-booking of the project till the time of handover. Act as the highest point of escalation for your region and ensure any of issues highlighted by customers are resolved within the committed ETAs and the projects are completed on a good note.
  • Continuously coordinate with the cross-functional teams, such as installer teams, vendor teams, category teams, product teams, etc, to enable faster issue resolution for your team members to solve problems on the ground.
  • Be a people manager to empower the existing team and also hire the best talent in the country to strengthen the team of your region.
  • Ensure everyone in the team follows the defined process SOPs and standards to provide a standardized customer experience.
  • Responsible for Customer Move-In Timeline Adherence, Customer Overall CSAT Score, and Quicker resolution of customer escalations.

Mandatory Skills

Residential Projects, BoQ Estimation, Operations Management, Team Management, Leadership Skills

Skills To Be Evaluated On

Residential Projects, BoQ Estimation, Operations Management, Team Management, Leadership Skills

Desirable Skills

Operations Management, Project Management, Residential Interiors

  • General Manager

    2 weeks ago

    Bengaluru, Karnataka, India Livspace Full time

    Hi, ConnectionsLivspace #hiringalertAbout Livspace :Livspace is building the world's first end-to-end interior design platform in India. We're India's top online home improvement and interior destination for consumers and the world's first design automation platform for designers.Profile: General Manager - Sales & DesignLocation: BengaluruYears of...

  • General Manager

    2 weeks ago

    Bengaluru, Karnataka, India Brick & Bolt Full time

    Job Title: General Manager – Quantity Survey Location: Bangalore Company: Brick & BoltAbout Brick & Bolt: Brick & Bolt is India's No.1 tech-enabled construction company, transforming the way people build homes and commercial spaces. With a strong focus on technology, transparency, and timely delivery, we are redefining the construction experience for our...

  • General Manager

    2 weeks ago

    Bengaluru, Karnataka, India Brick & Bolt Full time

    Job Title: General Manager – Quantity Survey Location: Bangalore Company: Brick & Bolt About Brick & Bolt: Brick & Bolt is India's No.1 tech-enabled construction company, transforming the way people build homes and commercial spaces. With a strong focus on technology, transparency, and timely delivery, we are redefining the construction experience...

  • General Manager

    7 days ago

    Bengaluru, Karnataka, India Aviyana Ventures Pvt Ltd Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Title: Assistant General Manager – Government ProjectsDepartment: Sales and MarketingLocation: BengaluruGender Preference: MaleLanguage Preference: English, Kannada, Telugu (Mandatory)Mode of Employment: PayrollCTC: ₹8 LPANo. of Positions: 1Required by Date: 16/06/2025Job DescriptionThe Assistant General Manager (AGM) – Government Projects is...

  • General Manager

    1 day ago

    Bengaluru, Karnataka, India Sentinel Security Full time ₹ 10,80,000 - ₹ 11,40,000 per year

    Responsibilities and DutiesResponsible for the overall security operations of the organizationHead a team of 4-5 Field managers who are responsible for 400 security personnel.Oversee the security operations of about 100 client locations.Maintaining good client relationship.New site surveysPolice Liason and investigationsRequired Experience, Skills and...

  • General Manager

    1 day ago

    Bengaluru, Karnataka, India Epdpl Coliving Operations Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Roles & Responsibilities of General Manager:Position SummaryWe are seeking an experienced and dynamic General Manager (GM) to lead our upcoming premium economy hotel in India. The GM will be responsible for ensuring consistent service standards, operational efficiency, and profitability. This role requires strong leadership, a guest-first mindset, and the...

  • General Manager

    2 weeks ago

    Bengaluru, Karnataka, India SVB Developers Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    We are seeking an experienced and results-driven General Manager Marketing & Sales to lead all sales, marketing, branding, and customer relationship initiatives for our residential and commercial real estate projects. The GM will directly report to the MD and be responsible for end-to-end sales management, revenue growth, marketing strategy, brand...

  • Relationship Manager

    2 weeks ago

    Bengaluru, Karnataka, India Zuno General Insurance Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionZuno General Insurance offers innovative insurance solutions that prioritize customer needs. The company's flagship product, the Zuno Motor Policy, includes the Pay How You Drive Add-on to reward safe and responsible driving with up to 30% savings on motor insurance renewal.Role DescriptionThis is a full-time, on-site role for a...

  • General Manager Sales

    2 weeks ago

    Bengaluru, Karnataka, India Lal Sweets Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position Overview:The General Manager Sales (General Trade) is responsible for driving revenue growth, expanding market share, and leading the General Trade sales function across India. This role requires strategic planning, strong team leadership, and operational excellence to ensure sustainable business growth in line with organizational objectives.Key...

  • General Manager

    1 day ago

    Bengaluru, Karnataka, India Zolo Full time ₹ 7,68,000 - ₹ 9,60,000 per year

    Z Hotel (zolo) is on the lookout for a General Manager / Hotel Manager who can take charge of our 47-room boutique hotel with a cozy restaurant & banquet at Bangalore. Compensation: ₹6–8 LPA + performance incentives We're Looking For: Strong Front Office / F&B background with full-house operations exposure Hands-on expertise in guest experience, room...