Retention Lead
5 days ago
Customer Retention Lead
About UsSaras Analytics empowers brands to maximize the value of their customer data, driving growth through informed decisions.
Your MissionWe are seeking a seasoned Retention Lead to develop and execute comprehensive customer strategies for our portfolio of high-growth brands.
You will leverage analytics and market expertise to drive measurable improvements in key retention metrics, including churn, repeat purchase rates, and Lifetime Value (LTV).
Key Responsibilities:- Design and implement retention programs across multiple channels (email, SMS, loyalty, Meta)
- Analyze customer data to identify strategic opportunities for engagement and growth
- Collaborate with cross-functional teams to enhance the overall customer experience
- Maintain a deep understanding of customer behavior and preferences to inform data-driven decision making
- Proven experience in retention, lifecycle marketing, or CRM for e-commerce brands
- Strong analytical skills, with expertise in customer data, segmentation, and performance tracking
- A strategic thinker capable of balancing short-term gains with long-term growth objectives
- Familiarity with platforms like Klaviyo, Attentive, or similar is a plus
We are looking for a highly motivated and results-driven individual who thrives in a fast-paced environment. If you have a passion for customer retention and a proven track record of driving business growth, we encourage you to apply.
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Retention Lead
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Hyderabad, Telangana, India Saras Analytics Full timeJob DescriptionAt Saras Analytics, we help brands unlock the full potential of their customer data. With our customers making over $3B in e-commerce sales and 30M customers across the USA, we enable brands to make smarter, data-driven decisions that drive growth.Were looking for a Retention Lead to own and drive customer strategy for our brands. If you...
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Hyderabad, Telangana, India Saras Analytics Full timeAt Saras Analytics, we help brands unlock the full potential of their customer data. With our customers making over $3B in e-commerce sales and 30M customers across the USA, we enable brands to make smarter, data-driven decisions that drive growth.We're looking for a Retention Lead to own and drive customer strategy for our brands. If you thrive on turning...
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