Senior Operations Analyst

Description Markets offer both risks and opportunities. At DWS, you can join a leading global company that promotes responsible investing and innovation. We seek creative thinkers to secure our clients' financial future. Join our mission and work with industry leaders. Take this chance for an extraordinary career and invest in your future. The Global Reporting & Performance Measurement department, part of the COO function, provides customer-specific and regulatory reports for the entire DWS business field. The Associate is responsible for the analysis, development, and production of complex customer reports, customer inquiries, and related activities. They play a crucial role in enabling communication between function teams, sharing knowledge and business practices, and developing process and performance efficiency. The Associate also builds and maintains relationships with the front office and other internal and external parties, especially for time-sensitive, complex, or regulatory tasks. They establish a trusting relationship with customers, adhere to standards, and are available for customers, especially in critical times. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Recording, feasibility check, analysis, and implementation of new reporting requirements Support and representation of the Client Reporting department in projects Collaboration with front office areas in the further development of existing and new reports Analysis and development of Environmental, Social, Governance (ESG) reports Handling inquiries and complaints from clients and internal departments Data analysis for the purpose of feasibility studies and functional specification of new reports Building and maintaining relationships with internal clients (e.g. front office) to serve as a point of contact within the operations function team, especially for time-sensitive or complex tasks Your skills and experience Excellent knowledge of MS Excel VBA Exposure to Client reporting, Performance, and Investment reporting/Banking (Finance) background. Excellent knowledge of MS Excel, PowerPoint, and Access High level of initiative, independent and structured working style Understanding of Asset Management Operations preferred not mandatory. Good understanding of process SLA’s/KPI’s and experience in stakeholder handling. Ability to work under tight deadlines. Knowledge & usage of applications like Aladdin, Bloomberg would be an added advantage. Lead, represent the function in different forums, engage with colleagues in Frankfurt etc Accounting/Finance knowledge would be an added advantage. Ability to analyze data to determine root cause of problems. Good communication and interpersonal skills Ability to take ownership, priorities work and mange time effectively. Sound MS Office skills in particular MS Excel & Access Result-oriented, motivate team members, retain top talent and development etc Team-player and Flexibility in working hours. Excellent team skills and social competence Knowledge of Python and SQL is desirable Comprehensive expertise in securities and derivatives as well as solid knowledge of risk and performance metrics is preferred. How we’ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.