Technical Content Strategist

6 days ago

Bengaluru, India NextGen Healthcare India Full time
Job Summary

We’re seeking an experienced Technical Content Strategist to join the Content Design team at NextGen Healthcare.

As a technical content strategist, your key responsibility will be maintaining our strategic direction for the company’s technical content. You will also help determine the best content formats to improve consumer engagement.

- Job ResponsibilitiesPerform content gap analysis across all products.- Perform and lead content audits across all products and deliverables.- Provide recommendations for applying metadata to content.- Analyze user data, when available, to identify usage trends.- Assist with internal styles and standards to help writers produce clear and concise content.- Work with content engineer to implement global content changes.- Work with writers to understand existing deliverables.- Engage with the compliance team to ensure the content complies with relevant guidelines and policies.

Your tasks

- Executing the content strategy for Content Design.- Identifying content gaps and target audience requirements.- Developing a metadata strategy for XML content.- Staying updated with the industry trends.

Education Required:

- Bachelor’s degree in library science, English, Communications or a related field or an equivalent amount of professional experience.

Experience Required:

- Successfully implemented a content strategy for XML or modular/topic based technical environments.- Using minimalism and other content management best practices

Preferred Qualifications:

- Experience with topic-based authoring- Experience working with XML-based authoring tools (such as Oxygen XML or XMetal) and DITA concepts- Experience using a CMS such as Tridion, AEM, Ixiasoft, or Vasont- Experience with git, bitbucket, or a version control system

License/Certification Required:

- n/a

Knowledge, Skills, and Abilities:

- Ability to collaborate with writers, managers, and other reviewers in producing and improving content- Strategic mindset and good project management skills- High level of comfort in working with fully remote, globally distributed teams- Knowledge of content management best practices- Understanding of data analysis and interpretation- Ability to manage your schedule to meet delivery timelines- Exemplary interpersonal, verbal, and written communication skills- Excellent planning and management skills.

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