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Site Reliability Engineer/Architect
4 months ago
Responsibilities :
- Own the Infrastructure, and APM and work with Developers and Systems engineers to Build, Release, Monitor, and run the reliability of the service exceeding the agreed SLAs.
- Write software to automate API-driven tasks at scale and contribute to the product codebase in Java, JS, React, Node, Go, and Python.
- Write automation to reduce toil and eliminate manual, repeatable tasks.
- Work with Ansible, Puppet, Chef, Terraform, or another config management/orchestration suite, know where it's broken, work toward fixing them, and explore new alternatives.
- Define and accelerate the implementation of support processes, tools, and best practices Maintain services once they are live by measuring and monitoring availability, latency, and overall system reliability.
- Handle cross-team performance issues from identification of the cause, to determining the areas of improvement and driving those actions to closure.
- Performance and maturity baselining of Systems, tools maturity, coverage, metrics, technology, and engineering practices.
- Define, Measure, and Improve Reliability Metrics (SLO/SLI), Observability (Monitoring, Logging-Tracing solutions), Ops process (Incident, Problem Mgmt) and streamline - automate release management.
- Build dashboards to provide visibility into the performance of the applications.
- Create chaos in the production environment purposefully in a controlled manager to validate the reliability of systems.
- Mentor and coach other SREs in the organization.
- Provide written and verbal updates to executives and the stakeholders of the application in the organization.
- Understand the current process, and system setup and propose the improvements needed in the processes, and technology so that the application exceeds the desired Service Level Objective.
- Troubleshoot, debug and diagnose operational issues and drive them to closure.
- Understanding of software delivery life cycles, particularly Agile/Lean, and DevOps.
Requirements :
- A strong believer in automation to bring in sustained continuous improvement by automating Toil, and Runbooks, improving the ability of the applications to auto-heal leading to improved reliability.
- 15+ years of experience in the Development and Operations of applications/services in production that have uptime over 99.9%.
- 8+ years of experience as a SRE in handling web-scale applications.
- Strong hands-on coding experience in one or more programming languages such as Python, Golang, Java, Bash, etc.
- Good understanding of Observability (monitoring, logging, tracing, metrics) and chaos engineering concepts.
- Proficiency in using Observability tools (for example : New Relic, Datadog, etc) for monitoring, logging, and tracing.
- Expert level hands-on knowledge in public cloud platform AWS and/or Google Cloud Platform.
- A professional-level certificate in one of the public clouds is highly desirable.
- Must have hands-on experience in using configuration management systems such as Ansible or SaltStack and infrastructure automation tools like Terraform or CloudFormation.
- Should have used altering systems such as Pager Duty.
- Should have implemented solutions around Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for services.
- Measurement should have been within a system and across systems in distributed systems.
- Should have supported Production Incidents (PIs) on critical applications of a company.
- Proven experience in handling large-scale and growing infrastructure across Data Centers and heterogeneous Cloud platforms.
- Experience as a service owner in managing large - geographically diverse stakeholders.
- Ability to work with creative - fast-growing engineering teams and motivate them to deliver their best work.
- History of driving innovation.
