Customer Support Specialist

4 weeks ago

Bengaluru, India Al Fahad Enterprises Full time

Salary - 4.5 lpa

Exp - 2 years

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for handling customer inquiries, providing technical support, and ensuring customer satisfaction through effective communication and problem-solving. The role involves using analytical skills to resolve customer issues, maintaining records of customer interactions, and improving overall customer experiences.

Qualifications

  • Proficiency in Customer Support, Customer Satisfaction, and Technical Support
  • Strong Interpersonal Skills for effective communication with customers
  • Analytical Skills to diagnose and resolve technical issues
  • Excellent problem-solving abilities and attention to detail
  • Ability to work collaboratively in a team environment
  • Experience in related fields or industries is a plus
  • Bachelor's degree or equivalent experience in a relevant field

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