Client Service Manager
3 weeks ago
CSM (Client ServiceManager) L2 for Kolkata
Job Description
Corporate Client Servicingrole Into B2B model.
Candidate will be managingexisting clients of Financial Institution Group who are mainlyNBFCs HFCs MFI SFBs Coop Banks etc. within East zone.
Building up strong relationship with the junior middle& senior management of clients by meeting them personally andfrequently.
Addressing & solving theirqueries in a productive manner by coordinating with OperationsClaims team and all other departments at HO.
Prepare maintain and share relevant trackers on business volumeprojections and product details with HO teams which will changefrom time to time.
Ensuring growth inbusiness
REQUIRED QUALIFICATION ANDSKILLS
Gender Femalecandidates only Experience required
Minimum 2years into operations.
Education Any graduate(No Arts background) with throughout 60% academic score.
Other Skills Required: Good communication skills excellentrelationship and Grievance handling capabilities Excel knowledgeand other relevant skills related to database management.
Industry Non BFSI only
LocationCandidate should be from Kolkata or stayed and worked for more than2 years at Kolkata
For More Details :
Jay PatelHR manager
Whattsup:
Operation,B2B,Sales,OperationalActivities
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