Engineer

2 weeks ago


Chennai, India Movate Full time
Warm greetings from Movate, Chennai

We are hiring for TAC_Network Engineer based of Chennai_Ambit IT Park

Immediate to 30 days Joiners can apply

Inbox your resumes to

Role: L1 EngineerLocation: Chennai (Ambit IT Park)Shifts: Flexible to work in Night ShiftsGraduation is mustExcellent Communication SkillsMandate: CCNA , CCNP(Trained or Certified)Minimum 2 years of work experience in Networking

Job Responsibility:Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.Troubleshoot Product, Codes and Configuration issuesEnsure consistent customer satisfactionDocument all communication with customers in the CRMInterface with international customers (via Phone Support)Timely handoff (escalation) of cases that require technical or political to L2 TAC

Primary Skills:OSI layers – detailed understanding of each layer’s function and relevant protocols that operates at each levelTCP/IP – thorough understanding and clear explanation about windowing/handshake mechanismMAC header structure and use of each fieldsIP header structure and use of each fieldsARP – how ARP works in a Layer 2 and Layer 3 communicationMac address table fields and how a switch uses MAC table for switching decisionsARP table and how a switch uses ARP tableRouting Table fields and how a Router uses routing table for routing decisionsDHCP protocol messages (clear understanding of DORA process)DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN)thorough understanding of Broadcast domain and Collision Domainthorough understanding of Unicast, Multicast and Broadcast trafficthorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkagethorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)Difference between Routing and Routed protocolsGood troubleshooting approach (from Level 1 to 7 of OSI)How ARP learns the mac address in same subnet and different subnetDifference between hub,layer2 switch and layer 3 switch and routerDHCP DORA process sender IP,mac and port number and destination IP,mac and port numberOSI: how to troubleshoot in network with help of OSI model.Data link headerIp headerTCP header

Look into Wireshark capture1:ARP learning process and it's flavour2:How switch learns the mac address3: DHCP server and Client communication in same network and different network4:OSI headersProtocol and port number workingOSI layer model and its learning of encapsulation and decapsulation5: IP Addressing and Subnetting6: Difference between layer two and three switch

Thanks,

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