Ceramics Technology Manager

Job Summary

Key responsibilities:Senior member of the West Asia Ceramics sales and technical team

Define and lead the technical support to customers, production units, and development projects for West Asia (primarily India, Bangladesh and Sri Lanka.

Lead self and develop the technical support team and the lab on the perimeter

Travel within the area.

Manage development projects

Project Management:To be an active member of the Technical Support team, visiting customers when necessary.

To define and organize the Technical Support team on different aspectsIdentify the necessary resources

Train/recruit staff depending on workload – application interest

Define the equipment’s – procedures and facilities in complement with existing ones

Support the routine management of laboratory functions.

To organize the customer technical support in coordination with the sales team

Understand the market attractiveness by application in terms of actors– size – technical challenges – competition and product value. Prioritize the actions to better address each applications

Be in charge of the new product development pipe in collaboration with the marketing/sales/production team

Give technical expertise on mineral and applications to support the development projects

Interpret and report the findings of technical work and communicate at required levels

Understand customer challenges and pain points and be proactive in devising solutions

Have a strong safety culture and ensure that relevant company HSE procedures are followed within the department

JOB SPECIFICATIONSEducation and Experience:Bachelor / engineering qualification in materials science, industrial minerals, refractories, ceramics or ceramics related science

>10 yrs.

experience in ceramics related industry (ideally whiteware ceramics manufacturer)

5 years of leading technical teams

Knowledge, skills, abilities and other characteristics:Committed and autonomous.

Self-motivated, ability to lead and motivate the team.

Good command of written and spoken English

Ability to communicate and work with all levels of management & cultures.

Customer focused.

Organized and rigorous, pay attention to details.

Operational experience in production environment.

Some basic financial knowledge for project appraisal.

Budgeting / planning and execution experience.

Extended HSE knowledge.

Strong leadership behaviors:Lead self:

Is aware, develops self & is a role model (seeks feedback, takes steps to set the right leadership example, improves personnel performance).Leads others:

Understands the team. Leads, develops & empowers them (encourages & inspires team to come out of their comfort zone).Communicate & collaborate:

Demonstrates strong communication, collaboration & influence across boundaries (leads & collaborates across boundaries, networks to share knowledge & drive performance.Delivers result:

Effectively delivers sustainable results for the short & long term (adapts to changing business priorities whilst maintaining focus on personal & team results, commits to plan.Drives improvement:

Applies a continuous improvement mindset, anticipates future customer’s / business needs (gathers external insight to innovate & drive business performances, challenges the status quo).

Position Type

Full time andPermanent

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