Circle head

Role Purpose:The Circle Head for Smart Meter Solutions will be responsible for overseeing the strategic implementation, operation, and management of smart meter programs within a designated geographic area. This role involves driving the deployment and integration of smart meter technologies, ensuring high levels of customer satisfaction, regulatory compliance, and operational excellence.Key Responsibilities:Strategic Leadership:• Develop and execute strategic plans for smart meter deployment and management within the circle.• Collaborate with senior management to align regional smart meter strategies with company objectives.Program Management:• Oversee the end-to-end deployment process of smart meters, including planning, execution, and monitoring.• Ensure projects are completed on time, within scope, and within budget.• Manage relationships with vendors, contractors, and other stakeholders.Operational Oversight:• Monitor and evaluate the performance of smart meter systems and processes.• Implement best practices and continuous improvement initiatives to enhance operational efficiencyCustomer Engagement:• Develop and execute customer engagement strategies to ensure smooth adoption and satisfaction with smart meter technologies.• Address and resolve customer issues and feedback related to smart meters.Compliance and Risk Management:• Ensure compliance with all relevant regulations, standards, and company policies.• Identify and mitigate risks associated with smart meter deployment and operation.Team Leadership:• Lead, mentor, and manage a team of professionals involved in smart meter initiatives.• Foster a collaborative and high-performance work environment.Reporting and Analysis:• Prepare and present regular reports on smart meter program performance, including key metrics and KPIs.• Analyze data and trends to make informed decisions and recommendations.Qualifications:• Education:Bachelor’s degree in engineering (Electrical)• Experience:Minimum of 14 years of experience in smart meter technology, energy management, or a related field.Additional Requirements:• Willingness to travel within the circle as required.• Ability to work under pressure and manage multiple priorities.