Senior Mainframe Support

4 days ago

Delhi, India Fulcrum Digital Full time
Job DescriptionWho are weFulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

The Role

Provide L2 support to production systems like application, database, middleware components,

Manage productions incidents end-to-end within defined SLAs with focus on resolution rather than who caused it.

Interact with various stake holders such as Release managers, program leads, service managers, development and test leads

Review operational readiness requirements such as monitoring and alerting, log rotation and resilience of the components and report the gaps

Provide pre-implementation support with activities such as release notes review and implementation dry runs.

Automate day-to-day activities and propose changes that improve reliability

Practice incident management best practices and perform RCA.

Work with team members spread across and time zones

Share knowledge, document improvements and mentor junior resources

Support deployments of code into multiple lower environments.

Supporting current processes needed with an emphasis on automating everything as soon as possible.

COBOL developer experience

Extensive experience with COBOL development in a batch mainframe environment

Experience working with IBM Job Control Language including use of GDG datasets.

Experience working in a mainframe TSO ISPF environment.

Proven technical skills are necessary to learn the mainframe batch quickly environment and assume the role and independently support assigned application.

Requirements

COBOL developer experience

Extensive experience with COBOL development in a batch mainframe environment

Experience working with IBM Job Control Language including use of GDG datasets.

Experience working in a mainframe TSO ISPF environment.

Proven technical skills necessary to learn the mainframe batch quickly environment and assume the role and independently support assigned application

Basic Knowledge on

Experience with mainframe scheduling software, preferably OPC.

Experience using Endeavor change management software

Experience developing and supporting programs written in Easytrieve.

Experience using Connect Direct for file transfers.

RequirementsMainframe Support

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