Relationship Mgr

:Ongoing

Responsibilities

Strategy

Lead the development and implementation of the client strategy for the Gift City portfolio as identified through the Account Planning process Accountability for delivering financial performance objectives (revenues, costs and RoRWA) Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk Lead the development and implementation of the client strategy (working with the coverage team including product partners) for the designated portfolio as identified through the Account Planning processAccountability for delivering financial performance objectives (revenues, costs, RoRWA, etc)

Business

Actively originate new business and grow the franchise by capitalising on bank competitive attributes (eg network and transaction banking), whilst selectively developing new relationships where required Engage senior management and decision makers of key clients to improve the quality of dialogue with clients, promoting a move away from ‘transactional’ reactive client coverage to consistent value added partner/trusted advisor status. Anticipate clients’ needs and provide strategic advice, bringing in the relevant product, industry and countries partners as appropriate Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio Professionally represent Standard Chartered within region and internationally Bring strategic thought to how the corporate landscape regionally/globally is changing and where areas of growth lie Ensure that industry and product knowledge is continually developed Stay abreast and anticipate the developments of the Industries in which our clients operate Responsible for originating and delivering revenues as the primary global client contact for the large local Bank Relationships delivering the best product the bank has to offer by mobilising RAM’s, FAM’s, product partners & new ideas into each client relationships. Responsible for FI clients – originating and onboarding new to bank clients, driving existing relationships and assisting BBD Head in assessing Compliance risk for all NTB clients Handling the corridor business business for India across Americas, Europe, NEA, ASEAN, SA and Europe, GCNA corridors Ensuring setting up Credit limits commensurate with the risk of the underlying portfolio while ensuring Nil Loan Impairments The FAM is the strategic advisor to the Client, accountable for the overall client group revenues, profitability and risk acceptance (AML, CDD and Credit). Deliver client revenues across Transaction banking, Financial Markets, Debt Capital Markets and Corporate Finance. Responsible for Account Plans, establishing and maintaining an end-to-end understanding of the client group structure and client needs and steering the client relationship. Define and agree the relationship strategy for the client and drive the global execution. Identify and act on opportunities to create new partnerships by working closely with the coverage team and product partners to ensure execution of Account plans

Processes

Proactively manage the designated client portfolio to ensure: Close ties exist with key stakeholders financial markets, transaction banking, corporate finance risk and service delivery Risks are appropriately identified and managed The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation Key regulatory risks and concerns are raised into the governance framework throughout the financial institutions team All sales disciplines are adhered in accordance with CCIB and financial institutions standards account planning, call reports and deal pipeline management Develop opportunities through attendance at key Industry events as necessary.

People & Talent

Coach / develop clerical to facilitate better utilization of resources

Risk Management

Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified Ensure that key regulatory risks and concerns are raised into the governance framework throughout the corporate teams Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members

Governance

Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner Responsible for all CDD, GIC and BBA of clients managed in Country along with strict adherence to onboarding protocols

Regulatory & Business Conduct

Display exemplary conduct and live by the . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal:

Colleagues in CCIB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses

External :

Existing Customers – To manage relationships, develop business, evaluate credits, negotiate facility terms and pricing, resolve operational problems and secure market information. Prospective Customers – To market full range of Bank’s products and services Professionals – Lawyers, Valuers, Advisors and Brokers

Our Ideal Candidate

 Role Specific Technical Competencies

Substantial experience in the banking industry, including demonstrated success in a similar role. Must possess sharp business acumen (including ability to assess risk and appropriate levels of return), excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to work with geographically dispersed and highly varied stakeholders At least 4-5 years of relevant experience in Relationship Management

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