Business Analyst
2 months ago
Job Responsibilities(JR) :Change Management:Project Management for Application developments / enhancement / upgradation / Data migrationMeet regulatory requirementsEnable better operations process to reduce business risk.Training to usersData Analysis when doing the requirements to iron out potential future issuesRegular updates in Project Management Tool.
Application Support:Application SupportTo support users with regards to Application queries and Application issue resolutionSystem Fault Report (SFR) managementData Analysis for reconciliation and to identify leakages or where processes are breaking to further fine tune the journeys
Implementation of Regulatory guidelines and mandates:Ensuring observation in Audit / Compliance reports are tracked for closureRepresenting the bank in areas handled in case of RBI inspection / investigation by other regulatory agenciesEnsuring Information security guidelines are adheredEnsuring all the governance processes are adhered to as part of the regular work activities
Stakeholder Management & Teamwork:Ability to work as a team and collaborate across cross functional teams of the bank with objective to closure of task as per committed timelinesIdentify potential issues and do timely escalations.Keep team lead updated on day-to-day workings and action items
Vendor Management:Ensuring good relationship with all the software vendorsAsking for regular updates from vendors on their taskEnsuring proper governance process is followed in all the activities related to vendor like PO processing etc.Having regular meetings with vendors to review the various aspect in relationship
Educational Qualifications:Graduate or PostgraduateRelevant Certifications if any will be an added advantage (E.g.: Agile/Scrum/Oracle/PMP/CAIIB etc.)
Key Skills:Strong Analytical and Logical thinking skillsStrong understanding of Business / Operations and systems for relevant domainStrong Team/ people managementStrong exp into Retail domain being into Loans/MortgagesHave experience into LOS and LMS
Minimum experience in years – 9 to 10 years in the role as business analyst into LOS & LMS
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