
Sr Associate, Quality Services, Alexa Tech Support
3 days ago
Key job responsibilities
1. Understand and execute instructions to test one or more device / application features
2. Contribute to training, knowledge sharing sessions on areas they work with the team
3. Handle queries raised by peers and help unblocking when they need help
4. Identify any gaps in operating procedures / task steps and suggest changes
5. Deliver high quality meeting deadlines
6. Ensure compliance and follow all applicable policies for securing confidential information.
7. Learn conceptually the flow of work related to the project
A day in the life
“Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services.
About the team
We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios.
BASIC QUALIFICATIONS
Basic qualifications Graduate, preferably in a quantitative field of study with relevant exp of 1- 2 years · Experience reporting any deviations / bugs from their quality experience · Experience in sharing knowledge gained with peers · Familiarity using computer and software · Experience usage of any gadgets or devices · Good communication skills, detailed oriented and be a team player · Capability to follow defined processes and adhere to policiesPREFERRED QUALIFICATIONS
Requires the ability to conceptually understand the flow of work Understanding about software testing · Ability to conceptually understand the flow of work Our inclusive culture empowers Amazonians to deliver the best results for our customers.-
Chennai, India ADCI MAA 12 SEZ - H82 Full timeQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined...
-
Chennai, India Amazon Full timeQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined...
-
Chennai, Tamil Nadu, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per yearQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined...
-
Chennai, Tamil Nadu, India Amazon Full time ₹ 24,00,000 - ₹ 60,00,000 per yearDESCRIPTIONQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined...
-
Chennai, India ADCI MAA 12 SEZ Full timeQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined...
-
Device Associate, Alexa Ai
4 days ago
Chennai, Tamil Nadu, India Amazon.com Full timeDESCRIPTION A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Role & Responsibility - Execute test cases prepared for testing Software builds on the Alexa platform, Kindle platform and Kindle software products. - Perform test...
-
Data Associate, Alexa Shopping
6 days ago
Chennai, Tamil Nadu, India ADCI MAA 12 SEZ Full timeBachelor's degree - Speak, write, and read fluently in English Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling...
-
Ml Data Associate-ii, Alexa Data Services
4 days ago
Chennai, India ADCI HYD 16 SEZ Full timeHave you always wanted to be a part of something bigger? Something that charts a course to the future? Do you want to see the work you do make a change in the world of tomorrow? Do you thrive on solving problems, spotting patterns and working in an ever-changing environment? Key job responsibilities - Work on various writing work types to train generative...
-
Chennai, Tamil Nadu, India Amazon Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDescriptionAlexa+ is the next generation of Alexa, powered by generative AI, is your new personal AI assistant that gets things done—she's smarter, more conversational, more capable. We are seeking a Senior Quality Engineer who will help us build next generation of Alexa Communication experiences for Alexa+ customers.It's still Day One for the Alexa...
-
Chennai, India Amazon Full timeDescriptionAlexa+ is the next generation of Alexa, powered by generative AI, is your new personal AI assistant that gets things done—she's smarter, more conversational, more capable. We are seeking a Senior Quality Engineer who will help us build next generation of Alexa Communication experiences for Alexa+ customers. It's still Day One for the Alexa...